Hello,
The issue you're experiencing doesn't seem to typically point to a virus, but rather seems like a setting has been enabled either knowingly or by mistake. The Ease of Access feature in Windows 10 aims to make the computer easier to use. However, if it's popping up every time you start your computer, it can be quite annoying. To disable this, please follow the steps below:
1. Open the Control Panel: You can do this by typing "Control Panel" in the search bar located next to the Windows Start button and selecting it from the results.
2. In the Control Panel, choose "Ease of Access Center".
3. Scroll down and click on "Use the computer without a display".
4. Uncheck "Turn on Narrator".
5. Click "Apply" and then "OK".
After doing this, please restart your computer to check if the issue persists.
If the issue still persists, your system settings might be syncing with a Microsoft Account where the settings have been enabled. To disable this:
1. Go to Settings by clicking on the gear icon in the Start menu.
2. Click on "Accounts".
3. On the left panel, click on "Sync your settings".
4. Turn off the "Other Windows settings" switch under the "Individual sync settings" section.
Restart your computer and check if the problem is resolved.
However, if none of these steps help, there might be a chance that an application or software is triggering this popup. For this, you'll need to perform a clean boot to find out the culprit:
1. Press Win + R, type "msconfig" in the Open box, and hit Enter to open System Configuration.
2. Go to the "Services" tab, check the "Hide all Microsoft services" box, and then click "Disable all".
3. Go to the "Startup" tab, click "Open Task Manager", in the Task Manager Window "Startup" tab select each startup item and then click "Disable."
4. Now go back to the System Configuration window and click "OK". Restart your computer.
After restarting, if the popup issue has been resolved, you need to enable the applications and services step by step in the same way to find out the problematic software and keep it disabled.
Remember to update your system regularly, and as a good practice, it is recommended to have a good antivirus solution installed on your machine to safeguard against any potential threats.
Hope this helps!
