File Explorer issues. Keeps booting me out :(

Discussion in 'Windows 8 Help and Support' started by Pulsebass, Sep 17, 2014.

  1. Mike Fahey

    Mike Fahey New Member

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    Hey Randy,
    I was looking around the APPS page of Windows 8.1 and noticed that a couple of the programs that I deleted yesterday still had files showing up in the APPS page even though I deleted the programs, anyway after deleting the files in APPS, all is well and I can now cut/copy and paste the way I should be able to :up: THANKS AGAIN for all you've done!!!
     
  2. Trouble

    Trouble Noob Whisperer

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    Well, I hope you're right about that, although I'm not exactly sure how "deleting files in APPS" would impact your problem, unless you mean uninstalling instead of deleting.
    Anyway, we'll be here should you need anything further.
     
  3. Pulsebass

    Pulsebass New Member

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    Hi Mate,! Well since last time which I still want to thank you for the computer had been great. I uninstalled the update as you know and everything was back to normal.... but now there must have been a new update or something because it has returned. I double checked the KB2975719 update was uninstalled and it still is. This is a nightmare ! I even hid the update. Any idea what update is causing this now?
     
  4. Trouble

    Trouble Noob Whisperer

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    What exactly.... "has returned"?
    I might suggest that you unhide any hidden updates and scan again for Windows Updates as most of the previous problems that earlier updates caused have been patched in subsequent updates and rollup packages and I am unfamiliar with the numbering system so hiding critical / important updates at this point may be hindering more that helping.
     
  5. Pulsebass

    Pulsebass New Member

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    Hi Mate, Sorry for the delay but have been away for a while. Basically what has returned is the crashing of folders as soon as I open them. Folders that basically contain .jpg and videos I have taken.

    Faulting application name: explorer.exe, version: 6.3.9600.17415, time stamp: 0x54503a3a
    Faulting module name: mfmp4srcsnk.dll, version: 12.0.9600.17483, time stamp: 0x545c1ca3
    Exception code: 0xc0000094
    Fault offset: 0x00000000000aaedf
    Faulting process ID: 0x1498
    Faulting application start time: 0x01d024753466a4b3
    Faulting application path: C:\WINDOWS\explorer.exe
    Faulting module path: C:\WINDOWS\System32\mfmp4srcsnk.dll
    Report ID: 919fdbb5-9068-11e4-bf54-50e549e6ead5
    Faulting package full name:
    Faulting package-relative application ID:

    explorer.exe
    6.3.9600.17415
    54503a3a
    mfmp4srcsnk.dll
    12.0.9600.17483
    545c1ca3
    c0000094
    00000000000aaedf
    1498
    01d024753466a4b3
    C:\WINDOWS\explorer.exe
    C:\WINDOWS\System32\mfmp4srcsnk.dll
    919fdbb5-9068-11e4-bf54-50e549e6ead5
     
  6. Pulsebass

    Pulsebass New Member

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    I have tried all the latest updates and full up to date :(
     

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