Windows 7 First BSOD in my laptop

[glock018]

Hello guys,

This is my first thread (and/or post), and I have to say that it is kinda sad to meet you all in this unfortunate situation. But, when I looked for info about this problem, I found that this forum is the place to go.

So, into the problem: I got a BSOD (the first one, that’s why I’m paranoiac) in my laptop. It’s a HP Pavilion dv6 3088la, everything stock (that’s why I don’t attach the CPU-Z memory tabs’ images). The blue screen occurred when Windows was shutting down, and also the system options were configured to auto reboot after the error, so I didn’t watched the details on the BS. When it restarted, the solution finder (if that’s the term in English) window came up, and I saw that the error was related to the kernel power, like the following event details show:
- System
- Provider
[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}
EventID 41
Version 2
Level 1
Task 63
Opcode 0
Keywords 0x8000000000000002
- EventData
BugcheckCode 59
BugcheckParameter1 0xc0000005
BugcheckParameter2 0xfffff88001865f69
BugcheckParameter3 0xfffff88002d2fd30
BugcheckParameter4 0x0
SleepInProgress false
PowerButtonTimestamp 0

In the event’s general tab, it says that the system restarted without a clean shut down; but that’s kinda weird, cause I was trying to shut down my computer “the right way”. After the error, I restarted my laptop 3 times, and shut it down and then back on 1 time, without troubles.

I’ve only installed one hardware component recently: an usb keyboard (sidewinder x4). But, if its drivers are the cause for the problem, I must say that those are some crappy drivers (if not, sorry Microsoft).

So, I attach the .dmp file for anyone willing to help me with this error. I want to know the cause, if it’s a serious one, and what measures need to be taken. Thank you in advance for your support and greetings from México.

Link Removed

 

[Elmer]

Hi glock18 and Welcome to The Forum.

STOP: 0x0000003B: SYSTEM_SERVICE_EXCEPTION
Usual causes: System service, Device driver, graphics driver, ?memory

Norton is known to be a cause of BSOD's on Windows 7 systems. I suggest that you uninstall Norton using the Link Removed in Safe Mode. Download Blue Screen friendly Link Removed due to 404 Error as its replacement. Make sure Windows firewall is enabled!


I've got to nip out now. If nobody beats me to it I'll have a more detailed look at your dump file when I get back.

HTH

 

[glock018]

Thank you for your reply Elmer.

That sounds like a very probable cause. I installed Norton 360, which by now is on v5.1.0.29. Well, it came pre-installed for a trial period, and then (to my misfortune), I decided to buy the subscription for a year. I’ve had some other issues with the way “it gets the things done”, that whole –I’ll protect you by prohibiting a lot of things- philosophy got in my nerves more than once. Luckily, the subscription is about to end, and I can finally move away from it.

I’ll be on the look for your analysis of the dmp file, which (I think, not really sure what information it contains) should point to the specific cause (driver, process, etc.).
Thanks again for your immediate reply, and till later.

 

[Elmer]

Nope, good news.

Apart from Norton you're clean! Cannot see any horror stories in there.

 

[glock018]

Phew, good to hear that.
But, just to understand more about this topic, in the dmp file, is the Norton process shown as the offender? Or it only shows a series of hexadecimal strings? Or is it a photo of Norton kicking windows in the balls? (lol)
That’s the main reason why I asked for help immediately, instead of downloading the win SDK, and then going to the utilities, and open the dmp for debugging, just to find that I don’t understand anything about it.
Reply to this post if you have the time, if not, we can close this thread for good and give Norton a farewell. I really appreciate your support, and, in the unfortunate event of a new BSOD, now I know where to search for help.

 

[Elmer]

Well basically, you've got a clean set up. But you had/have Norton. That's the only outside influence really. Obviously Windows won't release a system with its own drivers that will kill it. But Norton is known to cause problems, that's just down to following blue screen posts the last couple of years, you end up tending to know which are the nasties that need to be removed.

Bugcheck:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff88001865f69, fffff88002d2fd30, 0}

Probably caused by : ndis.sys ( ndis! ?? ::FNODOBFM::`string'+ea1 )

Followup: MachineOwner
---------

5: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff88001865f69, Address of the instruction which caused the bugcheck
Arg3: fffff88002d2fd30, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP: 
ndis! ?? ::FNODOBFM::`string'+ea1
fffff880`01865f69 488b1407        mov     rdx,qword ptr [rdi+rax]

CONTEXT:  fffff88002d2fd30 -- (.cxr 0xfffff88002d2fd30)
rax=0000000000000000 rbx=0000000000000000 rcx=fffffa8008911ce8
rdx=fffffa8009bbf978 rsi=0000000000000001 rdi=0000000000000000
rip=fffff88001865f69 rsp=fffff88002d30710 rbp=fffffa80089101a0
 r8=fffff8a003bb04b0  r9=00000000000000a0 r10=fffff88003488960
r11=fffff88002d306e0 r12=fffffa8008911d28 r13=fffffa8008911d28
r14=fffffa8008911ce0 r15=0000000000000000
iopl=0         nv up ei pl zr na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010246
ndis! ?? ::FNODOBFM::`string'+0xea1:
fffff880`01865f69 488b1407        mov     rdx,qword ptr [rdi+rax] ds:002b:00000000`00000000=????????????????
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x3B

PROCESS_NAME:  svchost.exe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from 0000000000000000 to fffff88001865f69

STACK_TEXT:  
fffff880`02d30710 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ndis! ?? ::FNODOBFM::`string'+0xea1


FOLLOWUP_IP: 
ndis! ?? ::FNODOBFM::`string'+ea1
fffff880`01865f69 488b1407        mov     rdx,qword ptr [rdi+rax]

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  ndis! ?? ::FNODOBFM::`string'+ea1

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: ndis

IMAGE_NAME:  ndis.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4ce79392

STACK_COMMAND:  .cxr 0xfffff88002d2fd30 ; kb

FAILURE_BUCKET_ID:  X64_0x3B_ndis!_??_::FNODOBFM::_string_+ea1

BUCKET_ID:  X64_0x3B_ndis!_??_::FNODOBFM::_string_+ea1

Followup: MachineOwner

Drivers:

fffff880`06cb7000 fffff880`06ce2000   000      000.fcl      Fri Sep 26 14:11:22 2008 (48DCDF7A)
fffff880`053a3000 fffff880`053b0000   Accelerometer Accelerometer.sys Fri May 13 19:47:02 2011 (4DCD7CA6)
fffff880`00e00000 fffff880`00e57000   ACPI     ACPI.sys     Sat Nov 20 09:19:16 2010 (4CE79294)
fffff880`01355000 fffff880`013de000   afd      afd.sys      Mon Apr 25 03:33:58 2011 (4DB4DD96)
fffff880`053e4000 fffff880`053fa000   AgileVpn AgileVpn.sys Tue Jul 14 01:10:24 2009 (4A5BCCF0)
fffff880`01279000 fffff880`01284000   amdxata  amdxata.sys  Fri Mar 19 16:18:18 2010 (4BA3A3CA)
fffff880`07a72000 fffff880`07a7d000   asyncmac asyncmac.sys Tue Jul 14 01:10:13 2009 (4A5BCCE5)
fffff880`0122b000 fffff880`01234000   atapi    atapi.sys    Tue Jul 14 00:19:47 2009 (4A5BC113)
fffff880`01234000 fffff880`0125e000   ataport  ataport.SYS  Sat Nov 20 09:19:15 2010 (4CE79293)
fffff880`05022000 fffff880`0519f000   athrx    athrx.sys    Mon Oct 05 17:33:57 2009 (4ACA1FF5)
fffff880`031ad000 fffff880`031ce000   AtiHdmi  AtiHdmi.sys  Wed Sep 30 14:54:46 2009 (4AC36326)
fffff880`04d4c000 fffff880`04d78000   atikmpag atikmpag.sys Fri Jan 22 13:07:54 2010 (4B59A32A)
fffff880`05a62000 fffff880`060a6000   atipmdag atipmdag.sys Fri Jan 22 13:46:46 2010 (4B59AC46)
fffff960`00980000 fffff960`009e1000   ATMFD    ATMFD.DLL    Sat Feb 19 09:00:32 2011 (4D5F86B0)
fffff880`00d9e000 fffff880`00daa000   BATTC    BATTC.SYS    Tue Jul 14 00:31:01 2009 (4A5BC3B5)
fffff880`04409000 fffff880`04410000   Beep     Beep.SYS     Tue Jul 14 01:00:13 2009 (4A5BCA8D)
fffff880`04c0a000 fffff880`04d26000   BHDrvx64 BHDrvx64.sys Thu May 12 22:05:27 2011 (4DCC4B97)
fffff880`04f38000 fffff880`04f49000   blbdrive blbdrive.sys Tue Jul 14 00:35:59 2009 (4A5BC4DF)
fffff880`03d4c000 fffff880`03d6a000   bowser   bowser.sys   Wed Feb 23 04:55:04 2011 (4D649328)
fffff960`006d0000 fffff960`006f7000   cdd      cdd.dll      unavailable (00000000)
fffff880`048c3000 fffff880`048ed000   cdrom    cdrom.sys    Sat Nov 20 09:19:20 2010 (4CE79298)
fffff880`00e61000 fffff880`00f21000   CI       CI.dll       Sat Nov 20 13:12:36 2010 (4CE7C944)
fffff880`01a50000 fffff880`01a80000   CLASSPNP CLASSPNP.SYS Sat Nov 20 09:19:23 2010 (4CE7929B)
fffff880`00d04000 fffff880`00d62000   CLFS     CLFS.SYS     Tue Jul 14 00:19:57 2009 (4A5BC11D)
fffff880`053b0000 fffff880`053b4500   CmBatt   CmBatt.sys   Tue Jul 14 00:31:03 2009 (4A5BC3B7)
fffff880`01574000 fffff880`015e6000   cng      cng.sys      Sat Nov 20 10:08:45 2010 (4CE79E2D)
fffff880`00d95000 fffff880`00d9e000   compbatt compbatt.sys Tue Jul 14 00:31:02 2009 (4A5BC3B6)
fffff880`053d4000 fffff880`053e4000   CompositeBus CompositeBus.sys Sat Nov 20 10:33:17 2010 (4CE7A3ED)
fffff880`03c24000 fffff880`03c2d000   cpuz134_x64 cpuz134_x64.sys Fri Jul 09 12:16:58 2010 (4C37052A)
fffff880`03c2d000 fffff880`03c36000   cpuz135_x64 cpuz135_x64.sys Tue Nov 09 13:33:36 2010 (4CD94DB0)
fffff880`06f15000 fffff880`06f23000   crashdmp crashdmp.sys Tue Jul 14 01:01:01 2009 (4A5BCABD)
fffff880`04f1a000 fffff880`04f38000   dfsc     dfsc.sys     Sat Nov 20 09:26:31 2010 (4CE79447)
fffff880`04f0b000 fffff880`04f1a000   discache discache.sys Tue Jul 14 00:37:18 2009 (4A5BC52E)
fffff880`01a3a000 fffff880`01a50000   disk     disk.sys     Tue Jul 14 00:19:57 2009 (4A5BC11D)
fffff880`031ce000 fffff880`031f0000   drmk     drmk.sys     Tue Jul 14 02:01:25 2009 (4A5BD8E5)
fffff880`06f23000 fffff880`06f36000   dump_dumpfve dump_dumpfve.sys Tue Jul 14 00:21:51 2009 (4A5BC18F)
fffff880`046a2000 fffff880`048aa000   dump_iaStor dump_iaStor.sys Fri Nov 20 23:09:41 2009 (4B0721B5)
fffff880`04f03000 fffff880`04f0b000   dvmio    dvmio.sys    Wed Nov 11 04:38:32 2009 (4AFA3FC8)
fffff880`06eaf000 fffff880`06ebb000   Dxapi    Dxapi.sys    Tue Jul 14 00:38:28 2009 (4A5BC574)
fffff880`060dc000 fffff880`061d0000   dxgkrnl  dxgkrnl.sys  Sat Nov 20 09:50:50 2010 (4CE799FA)
fffff880`05a00000 fffff880`05a46000   dxgmms1  dxgmms1.sys  Sat Nov 20 09:49:53 2010 (4CE799C1)
fffff880`04e64000 fffff880`04edd000   eeCtrl64 eeCtrl64.sys Tue May 03 05:23:25 2011 (4DBF833D)
fffff880`07a52000 fffff880`07a72000   ENG64    ENG64.SYS    Thu May 12 22:20:34 2011 (4DCC4F22)
fffff880`04edd000 fffff880`04f03000   EraserUtilRebootDrv EraserUtilRebootDrv.sys Tue May 03 05:23:25 2011 (4DBF833D)
fffff880`04410000 fffff880`045ff000   EX64     EX64.SYS     Thu May 12 22:18:46 2011 (4DCC4EB6)
fffff880`060a6000 fffff880`060dc000   fastfat  fastfat.SYS  Tue Jul 14 00:23:28 2009 (4A5BC1F0)
fffff880`01341000 fffff880`01355000   fileinfo fileinfo.sys Tue Jul 14 00:34:25 2009 (4A5BC481)
fffff880`01284000 fffff880`012d0000   fltmgr   fltmgr.sys   Sat Nov 20 09:19:24 2010 (4CE7929C)
fffff880`017d8000 fffff880`017e2000   Fs_Rec   Fs_Rec.sys   Tue Jul 14 00:19:45 2009 (4A5BC111)
fffff880`01a00000 fffff880`01a3a000   fvevol   fvevol.sys   Sat Nov 20 09:24:06 2010 (4CE793B6)
fffff880`01cf6000 fffff880`01d40000   fwpkclnt fwpkclnt.sys Sat Nov 20 09:21:37 2010 (4CE79321)
fffff880`05396000 fffff880`053a3000   GEARAspiWDM GEARAspiWDM.sys Mon May 18 13:17:04 2009 (4A1151C0)
fffff800`02e08000 fffff800`02e51000   hal      hal.dll      Sat Nov 20 13:00:25 2010 (4CE7C669)
fffff880`061d0000 fffff880`061f4000   HDAudBus HDAudBus.sys Sat Nov 20 10:43:42 2010 (4CE7A65E)
fffff880`05a46000 fffff880`05a57000   HECIx64  HECIx64.sys  Thu Sep 17 20:54:16 2009 (4AB293E8)
fffff880`06ee6000 fffff880`06eff000   HIDCLASS HIDCLASS.SYS Sat Nov 20 10:43:49 2010 (4CE7A665)
fffff880`06eff000 fffff880`06f07080   HIDPARSE HIDPARSE.SYS Tue Jul 14 01:06:17 2009 (4A5BCBF9)
fffff880`06ed8000 fffff880`06ee6000   hidusb   hidusb.sys   Sat Nov 20 10:43:49 2010 (4CE7A665)
fffff880`01de9000 fffff880`01df3000   hpdskflt hpdskflt.sys Fri May 13 19:47:02 2011 (4DCD7CA6)
fffff880`03c83000 fffff880`03d4c000   HTTP     HTTP.sys     Sat Nov 20 09:24:30 2010 (4CE793CE)
fffff880`01de0000 fffff880`01de9000   hwpolicy hwpolicy.sys Sat Nov 20 09:18:54 2010 (4CE7927E)
fffff880`051ac000 fffff880`051ca000   i8042prt i8042prt.sys Tue Jul 14 00:19:57 2009 (4A5BC11D)
fffff880`01023000 fffff880`0122b000   iaStor   iaStor.sys   Fri Nov 20 23:09:41 2009 (4B0721B5)
fffff880`03130000 fffff880`031ad000   IDSvia64 IDSvia64.sys Wed Jun 01 00:40:33 2011 (4DE57C71)
fffff880`053be000 fffff880`053d4000   intelppm intelppm.sys Tue Jul 14 00:19:25 2009 (4A5BC0FD)
fffff880`049ad000 fffff880`049da000   Ironx64  Ironx64.SYS  Fri Nov 12 23:06:50 2010 (4CDDC88A)
fffff880`051ca000 fffff880`051d9000   kbdclass kbdclass.sys Tue Jul 14 00:19:50 2009 (4A5BC116)
fffff880`07a44000 fffff880`07a52000   kbdhid   kbdhid.sys   Sat Nov 20 10:33:25 2010 (4CE7A3F5)
fffff800`00b9b000 fffff800`00ba5000   kdcom    kdcom.dll    Sat Feb 05 16:52:49 2011 (4D4D8061)
fffff880`04e00000 fffff880`04e43000   ks       ks.sys       Sat Nov 20 10:33:23 2010 (4CE7A3F3)
fffff880`017ac000 fffff880`017c7000   ksecdd   ksecdd.sys   Sat Nov 20 09:21:15 2010 (4CE7930B)
fffff880`019a0000 fffff880`019cb000   ksecpkg  ksecpkg.sys  Sat Nov 20 10:10:34 2010 (4CE79E9A)
fffff880`053fa000 fffff880`053ff200   ksthunk  ksthunk.sys  Tue Jul 14 01:00:19 2009 (4A5BCA93)
fffff880`06fd2000 fffff880`06fe7000   lltdio   lltdio.sys   Tue Jul 14 01:08:50 2009 (4A5BCC92)
fffff880`06f83000 fffff880`06fa6000   luafv    luafv.sys    Tue Jul 14 00:26:13 2009 (4A5BC295)
fffff880`00ca1000 fffff880`00cf0000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Sat Nov 20 13:03:51 2010 (4CE7C737)
fffff880`06f75000 fffff880`06f83000   monitor  monitor.sys  Tue Jul 14 00:38:52 2009 (4A5BC58C)
fffff880`05387000 fffff880`05396000   mouclass mouclass.sys Tue Jul 14 00:19:50 2009 (4A5BC116)
fffff880`06f08000 fffff880`06f15000   mouhid   mouhid.sys   Tue Jul 14 01:00:20 2009 (4A5BCA94)
fffff880`00c5c000 fffff880`00c76000   mountmgr mountmgr.sys Sat Nov 20 09:19:21 2010 (4CE79299)
fffff880`03d6a000 fffff880`03d82000   mpsdrv   mpsdrv.sys   Tue Jul 14 01:08:25 2009 (4A5BCC79)
fffff880`03d82000 fffff880`03daf000   mrxsmb   mrxsmb.sys   Wed Apr 27 03:40:38 2011 (4DB78226)
fffff880`03daf000 fffff880`03dfd000   mrxsmb10 mrxsmb10.sys Wed Apr 27 03:39:40 2011 (4DB781EC)
fffff880`03c00000 fffff880`03c24000   mrxsmb20 mrxsmb20.sys Wed Apr 27 03:39:37 2011 (4DB781E9)
fffff880`0125e000 fffff880`01269000   msahci   msahci.sys   Sat Nov 20 10:33:58 2010 (4CE7A416)
fffff880`01a97000 fffff880`01aa2000   Msfs     Msfs.SYS     Tue Jul 14 00:19:47 2009 (4A5BC113)
fffff880`00fd4000 fffff880`00fde000   msisadrv msisadrv.sys Tue Jul 14 00:19:26 2009 (4A5BC0FE)
fffff880`01516000 fffff880`01574000   msrpc    msrpc.sys    Sat Nov 20 09:21:56 2010 (4CE79334)
fffff880`03125000 fffff880`03130000   mssmbios mssmbios.sys Tue Jul 14 00:31:10 2009 (4A5BC3BE)
fffff880`01dce000 fffff880`01de0000   mup      mup.sys      Tue Jul 14 00:23:45 2009 (4A5BC201)
fffff880`0184d000 fffff880`01940000   ndis     ndis.sys     Sat Nov 20 09:23:30 2010 (4CE79392)
fffff880`051d9000 fffff880`051e5000   ndistapi ndistapi.sys Tue Jul 14 01:10:00 2009 (4A5BCCD8)
fffff880`06fe7000 fffff880`06ffa000   ndisuio  ndisuio.sys  Sat Nov 20 10:50:08 2010 (4CE7A7E0)
fffff880`04f9f000 fffff880`04fce000   ndiswan  ndiswan.sys  Sat Nov 20 10:52:32 2010 (4CE7A870)
fffff880`04fce000 fffff880`04fe3000   NDProxy  NDProxy.SYS  Sat Nov 20 10:52:20 2010 (4CE7A864)
fffff880`015e6000 fffff880`015f5000   netbios  netbios.sys  Tue Jul 14 01:09:26 2009 (4A5BCCB6)
fffff880`01800000 fffff880`01845000   netbt    netbt.sys    Sat Nov 20 09:23:18 2010 (4CE79386)
fffff880`01940000 fffff880`019a0000   NETIO    NETIO.SYS    Sat Nov 20 09:23:13 2010 (4CE79381)
fffff880`01aa2000 fffff880`01ab3000   Npfs     Npfs.SYS     Tue Jul 14 00:19:48 2009 (4A5BC114)
fffff880`03119000 fffff880`03125000   nsiproxy nsiproxy.sys Tue Jul 14 00:21:02 2009 (4A5BC15E)
fffff800`02e51000 fffff800`0343a000   nt       ntkrnlmp.exe Sat Apr 09 05:15:23 2011 (4D9FDD5B)
fffff880`01609000 fffff880`017ac000   Ntfs     Ntfs.sys     Fri Mar 11 03:39:39 2011 (4D79997B)
fffff880`04400000 fffff880`04409000   Null     Null.SYS     Tue Jul 14 00:19:37 2009 (4A5BC109)
fffff880`04f49000 fffff880`04f9c000   nwifi    nwifi.sys    Tue Jul 14 01:07:23 2009 (4A5BCC3B)
fffff880`019cb000 fffff880`019f1000   pacer    pacer.sys    Sat Nov 20 10:52:18 2010 (4CE7A862)
fffff880`00feb000 fffff880`01000000   partmgr  partmgr.sys  Sat Nov 20 09:20:00 2010 (4CE792C0)
fffff880`00d62000 fffff880`00d95000   pci      pci.sys      Sat Nov 20 09:19:11 2010 (4CE7928F)
fffff880`01269000 fffff880`01279000   PCIIDEX  PCIIDEX.SYS  Tue Jul 14 00:19:48 2009 (4A5BC114)
fffff880`017c7000 fffff880`017d8000   pcw      pcw.sys      Tue Jul 14 00:19:27 2009 (4A5BC0FF)
fffff880`06ce4000 fffff880`06d8a000   peauth   peauth.sys   Tue Jul 14 02:01:19 2009 (4A5BD8DF)
fffff880`00dbf000 fffff880`00dfc000   portcls  portcls.sys  Tue Jul 14 01:06:27 2009 (4A5BCC03)
fffff880`00cf0000 fffff880`00d04000   PSHED    PSHED.dll    Tue Jul 14 02:32:23 2009 (4A5BE027)
fffff880`05200000 fffff880`05224000   rasl2tp  rasl2tp.sys  Sat Nov 20 10:52:34 2010 (4CE7A872)
fffff880`051e5000 fffff880`05200000   raspppoe raspppoe.sys Tue Jul 14 01:10:17 2009 (4A5BCCE9)
fffff880`05000000 fffff880`05021000   raspptp  raspptp.sys  Sat Nov 20 10:52:31 2010 (4CE7A86F)
fffff880`04ddf000 fffff880`04df9000   rassstp  rassstp.sys  Tue Jul 14 01:10:25 2009 (4A5BCCF1)
fffff880`030c8000 fffff880`03119000   rdbss    rdbss.sys    Sat Nov 20 09:27:51 2010 (4CE79497)
fffff880`04699000 fffff880`046a2000   RDPCDD   RDPCDD.sys   Tue Jul 14 01:16:34 2009 (4A5BCE62)
fffff880`049f0000 fffff880`049f9000   rdpencdd rdpencdd.sys Tue Jul 14 01:16:34 2009 (4A5BCE62)
fffff880`01a8e000 fffff880`01a97000   rdprefmp rdprefmp.sys Tue Jul 14 01:16:35 2009 (4A5BCE63)
fffff880`01d94000 fffff880`01dce000   rdyboost rdyboost.sys Sat Nov 20 09:43:10 2010 (4CE7982E)
fffff880`06e00000 fffff880`06e18000   rspndr   rspndr.sys   Tue Jul 14 01:08:50 2009 (4A5BCC92)
fffff880`06d8a000 fffff880`06d95000   secdrv   secdrv.SYS   Wed Sep 13 14:18:38 2006 (4508052E)
fffff880`06c00000 fffff880`06cb7000   Sftfslh  Sftfslh.sys  Fri Apr 23 20:20:30 2010 (4BD1F2FE)
fffff880`06d95000 fffff880`06de2000   Sftplaylh Sftplaylh.sys Fri Apr 23 20:20:28 2010 (4BD1F2FC)
fffff880`07a39000 fffff880`07a44000   Sftredirlh Sftredirlh.sys Fri Apr 23 20:20:39 2010 (4BD1F307)
fffff880`06fa6000 fffff880`06fb1000   Sftvollh Sftvollh.sys Fri Apr 23 20:20:08 2010 (4BD1F2E8)
fffff880`01d8c000 fffff880`01d94000   spldr    spldr.sys    Mon May 11 17:56:27 2009 (4A0858BB)
fffff880`048ed000 fffff880`049ad000   SRTSP64  SRTSP64.SYS  Wed Mar 30 03:46:12 2011 (4D929974)
fffff880`049da000 fffff880`049f0000   SRTSPX64 SRTSPX64.SYS Wed Mar 30 03:46:18 2011 (4D92997A)
fffff880`07b54000 fffff880`07bec000   srv      srv.sys      Fri Apr 29 04:06:06 2011 (4DBA2B1E)
fffff880`07adc000 fffff880`07b45000   srv2     srv2.sys     Fri Apr 29 04:05:46 2011 (4DBA2B0A)
fffff880`03c36000 fffff880`03c67000   srvnet   srvnet.sys   Fri Apr 29 04:05:35 2011 (4DBA2AFF)
fffff880`06e30000 fffff880`06eaf000   stwrt64  stwrt64.sys  Thu Jan 14 05:44:05 2010 (4B4EAF25)
fffff880`05224000 fffff880`05225480   swenum   swenum.sys   Tue Jul 14 01:00:18 2009 (4A5BCA92)
fffff880`012d0000 fffff880`01341000   SYMDS64  SYMDS64.SYS  Wed Dec 08 00:16:58 2010 (4CFECE7A)
fffff880`01432000 fffff880`01516000   SYMEFA64 SYMEFA64.SYS Mon Mar 14 03:20:58 2011 (4D7D899A)
fffff880`04600000 fffff880`04636000   SYMEVENT64x86 SYMEVENT64x86.SYS Thu Mar 24 23:02:36 2011 (4D8BCD8C)
fffff880`019f1000 fffff880`019ff000   SymIMv   SymIMv.sys   Fri Mar 18 03:19:31 2011 (4D82CF43)
fffff880`03062000 fffff880`030c8000   SYMNETS  SYMNETS.SYS  Fri Mar 18 03:24:33 2011 (4D82D071)
fffff880`05228000 fffff880`05385000   SynTP    SynTP.sys    Fri Dec 17 02:20:50 2010 (4D0AC902)
fffff880`01af2000 fffff880`01cf6000   tcpip    tcpip.sys    Mon Apr 25 03:37:30 2011 (4DB4DE6A)
fffff880`06de2000 fffff880`06df4000   tcpipreg tcpipreg.sys Sat Nov 20 10:51:48 2010 (4CE7A844)
fffff880`01ad5000 fffff880`01ae2000   TDI      TDI.SYS      Sat Nov 20 09:22:06 2010 (4CE7933E)
fffff880`01ab3000 fffff880`01ad5000   tdx      tdx.sys      Sat Nov 20 09:21:54 2010 (4CE79332)
fffff880`0141b000 fffff880`0142f000   termdd   termdd.sys   Sat Nov 20 11:03:40 2010 (4CE7AB0C)
fffff960`005d0000 fffff960`005da000   TSDDD    TSDDD.dll    Tue Jul 14 01:16:34 2009 (4A5BCE62)
fffff880`04d26000 fffff880`04d4c000   tunnel   tunnel.sys   Sat Nov 20 10:51:50 2010 (4CE7A846)
fffff880`04e43000 fffff880`04e55000   umbus    umbus.sys    Sat Nov 20 10:44:37 2010 (4CE7A695)
fffff880`06ebb000 fffff880`06ed8000   usbccgp  usbccgp.sys  Fri Mar 25 03:29:14 2011 (4D8C0C0A)
fffff880`05385000 fffff880`05386f00   USBD     USBD.SYS     Fri Mar 25 03:28:59 2011 (4D8C0BFB)
fffff880`04d78000 fffff880`04d89000   usbehci  usbehci.sys  Fri Mar 25 03:29:04 2011 (4D8C0C00)
fffff880`03000000 fffff880`0305a000   usbhub   usbhub.sys   Fri Mar 25 03:29:25 2011 (4D8C0C15)
fffff880`04d89000 fffff880`04ddf000   USBPORT  USBPORT.SYS  Fri Mar 25 03:29:12 2011 (4D8C0C08)
fffff880`06f47000 fffff880`06f74280   usbvideo usbvideo.sys Sat Nov 20 10:44:34 2010 (4CE7A692)
fffff880`00fde000 fffff880`00feb000   vdrvroot vdrvroot.sys Tue Jul 14 01:01:31 2009 (4A5BCADB)
fffff880`04656000 fffff880`04664000   vga      vga.sys      Tue Jul 14 00:38:47 2009 (4A5BC587)
fffff880`04664000 fffff880`04689000   VIDEOPRT VIDEOPRT.SYS Tue Jul 14 00:38:51 2009 (4A5BC58B)
fffff880`00daa000 fffff880`00dbf000   volmgr   volmgr.sys   Sat Nov 20 09:19:28 2010 (4CE792A0)
fffff880`00c00000 fffff880`00c5c000   volmgrx  volmgrx.sys  Sat Nov 20 09:20:43 2010 (4CE792EB)
fffff880`01d40000 fffff880`01d8c000   volsnap  volsnap.sys  Sat Nov 20 09:20:08 2010 (4CE792C8)
fffff880`0519f000 fffff880`051ac000   vwifibus vwifibus.sys Tue Jul 14 01:07:21 2009 (4A5BCC39)
fffff880`017e2000 fffff880`017f8000   vwififlt vwififlt.sys Tue Jul 14 01:07:22 2009 (4A5BCC3A)
fffff880`06e18000 fffff880`06e22000   vwifimp  vwifimp.sys  Tue Jul 14 01:07:28 2009 (4A5BCC40)
fffff880`01400000 fffff880`0141b000   wanarp   wanarp.sys   Sat Nov 20 10:52:36 2010 (4CE7A874)
fffff880`04689000 fffff880`04699000   watchdog watchdog.sys Tue Jul 14 00:37:35 2009 (4A5BC53F)
fffff880`00f21000 fffff880`00fc5000   Wdf01000 Wdf01000.sys Tue Jul 14 00:22:07 2009 (4A5BC19F)
fffff880`00fc5000 fffff880`00fd4000   WDFLDR   WDFLDR.SYS   Tue Jul 14 00:19:54 2009 (4A5BC11A)
fffff880`01ae2000 fffff880`01aeb000   wfplwf   wfplwf.sys   Tue Jul 14 01:09:26 2009 (4A5BCCB6)
fffff960`00040000 fffff960`00353000   win32k   win32k.sys   Sat Jun 11 04:06:57 2011 (4DF2DBD1)
fffff880`06f36000 fffff880`06f47000   WinUSB   WinUSB.sys   Sat Nov 20 10:43:56 2010 (4CE7A66C)
fffff880`053b5000 fffff880`053be000   wmiacpi  wmiacpi.sys  Tue Jul 14 00:31:02 2009 (4A5BC3B6)
fffff880`00e57000 fffff880`00e60000   WMILIB   WMILIB.SYS   Tue Jul 14 00:19:51 2009 (4A5BC117)
fffff880`06fb1000 fffff880`06fd2000   WudfPf   WudfPf.sys   Sat Nov 20 10:42:44 2010 (4CE7A624)

Unloaded modules:
fffff880`06df4000 fffff880`06dff000   tdtcp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000B000
fffff880`07a00000 fffff880`07a39000   RDPWD.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00039000
fffff880`07b45000 fffff880`07b54000   tssecsrv.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000F000
fffff880`03130000 fffff880`031ad000   IDSvia64.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0007D000
fffff880`04636000 fffff880`04656000   ENG64.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00020000
fffff880`04411000 fffff880`04600000   EX64.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  001EF000
fffff880`07a52000 fffff880`07ac3000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00071000
fffff880`04f49000 fffff880`04f9f000   Rt64win7.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00056000
fffff880`01a80000 fffff880`01a8e000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000E000
fffff880`046a8000 fffff880`048b0000   dump_iaStor.
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00208000
fffff880`048b0000 fffff880`048c3000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00013000

Basically any drivers not by Microsoft that pre-date 13 July 2009 can be considered non compliant to Windows 7 (note!! I said generally).

So, to that end: Your graphics drivers are old but not out of date.

atikmpag.sys Fri Jan 22 13:07:54 2010
atipmdag.sys Fri Jan 22 13:46:46 2010 Link Removed

• Download and install Driver Sweeper.
• Uninstall your current Graphics setup through Programs and Features
• Boot to Safe Mode
• Run Driver Sweeper to clean up the remnants of your current Graphics set up.
• Reboot to Normal Mode.
• Install your new Graphics set up.

And stick around. Fresh blood always welcome!

 

[glock018]

Roger that. Thanks for the detailed explanation, and I’ll be around to learn something from the masters.
Cheers

 

[Elmer]

Further to last post just spotted this one!

000.fcl Fri Sep 26 14:11:22 2008 CyberLink FCL Driver

 

[glock018]

Is that an indication of some obsolete software? Or is it something to worry about?
Those Cyberlink programs never caught my attention; I just found, like a week ago, that I had PowerDirector 8 pre-installed.

I just run all those programs, but no one seemed to have any intentions to update. I’m gonna investigate some more about that ancient driver. Thank you for the observation.

 

[Elmer]

Is that an indication of some obsolete software? Or is it something to worry about?

It's not something to particulaly worry about but if you can update it, all the better. And if you're not going to use it then even better to uninstall.