Windows 10 Freeze on restart

Discussion in 'Windows 10 Help and Support' started by Woodbob, Jul 25, 2016.

  1. Woodbob

    Woodbob Honorable Member

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    Did a clean install of Win10. All went well and all working.

    However, after I did a few Microsoft “Updates” I could no

    Longer get the PC to do a “Restart”. Yes, I could and can

    Start the PC from a cold Boot. I’ve also installed Win10 on

    another computer and have the same problem.

    Any suggestions?

    Thanks
     
  2. RichM

    RichM Active Member

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    Please tell us make and model of computer, desktop or laptop?
     
  3. kemical

    kemical Windows Forum Admin
    Staff Member Premium Supporter Microsoft MVP

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    Hi Woodbob,
    first try running these scans:
    File scans
    Right click on the Start menu icon and from the revealed list choose 'admin command prompt'. Type:
    sfc /scannow
    press enter and await results

    In the same command prompt and after the above scan has finished type:
    dism /online /cleanup-image /restorehealth
    Press enter and await results (longer this time).

    If the first scan found files it could not repair but the second scan is successful, run the first scan again using the same command prompt box and this time it should repair the files found.

    If that fails to help then another option is to try system restore and see if you can go back before the issue occurred.
     

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