Nomad of Norad

Extraordinary Member
Joined
Jan 9, 2009
Messages
209
One week ago, my machine spontaneously started misbehaving, after having no problems for more than a year and a half. I was using a MSI K9A2 Neo motherboard, AMD Phenom II X4 920 CPU, with a fairly beefy power supply and lots of ram. I am on Win7 Ultimate 64 bit. I have progressed through multiple betas, the RC, and eventually purchased the full release version. I started out using an ASUS EN6200LE PCI-E display card, but about 6 months ago replaced it with a GeForce GT240 1GB DDR3 PCI-E 2.0 display card, and it ran without a hitch for months. I switched because I spend a lot of time on places like Second Life, and someone I knew on there recommended this card. The SL viewer programs complain the card isn't good enough, but it runs great.

Well, last Wednesday, I logged into SL, and was there only a few moments when the viewer suddenly disappeared out from under me. Just, BOOM! Gone. I logged back in, was in there a few minutes, and the whole computer display suddenly went dark. I thought it was the screensaver inixplicably switching in.... but no amount of mouse waggling would bring it out. Unfortunately, the ones who put my machine together goofed up and failed to connect the drive-activity light, so I couldn't look to see if there was activity.... but after several moments of no response, I finally powered the machine off and back on.

Fairly soon I got errors at startup, before the OS had loaded, with the mobo claiming there was a failed overclock attempt. After multiple restarts, I could not get this error to go away. And no, I did not attempt any kind of adjustments to the CPU.

I also started getting more and more bluescreens, at startup, during operation, during windows repair at startup... sometimes the sort where it states it had detected a problem activity and shut the machine off to protect it.

I described the problem to an acquantance who used to teach computer repair and used to run a computer repair place. He suggested it was likely a problem with the mobo, perhaps the capacitors going bad. The next day, I bought the machine to him and... he couldn't find any sign of bad capacitors. On the other hand, he could not get it to display anything on the monitor there, and couldn't hear any POST beeps, but the machine was clearly turning on (the fans were coming on, and stuff).

Anyway, long story short, I rushed out and got a replacement mobo, there were only 2 makes on hand at CompUSA that would support the old AM2+ CPUs, so I grabbed the ASUS M2N68-AM PLUS mobo, brought it back, and we switched it out, transferred the CPU over.... and at powerup it popped up a warning that this CPU was not supported. He was like "That's nonsense, it should support all CPUs of this family or none of them. The CPU must be bad." He figured the CPU had gotten damaged enough that it was misreporting itself to the mobo. He HAD noticed that the CPU fan was all gummed up and wasn't turning very well, or at all (I'm not sure which it was), so it seemed likely the thing had overheated and croaked.

On the other hand, upon placing the new mobo in, he noticed there was NO speaker inside the machine.... so, nothing that would have produced the POST beeps. He grabbed one from another machine and installed it. Then we saw the error about the CPU not being supported, and he decided it was probably knackered. He also states that often, if the CPU is bad, it takes the mobo with it, so to be on the safe side he usually replaced both. oO

Anyway, I ordered another of the exact same CPU (AMD Phenom II X4 920, remember), but it didn't arrive until Monday. He has been out of town this week, so I haven't been able to get back to him... however, when I inserted the new CPU into the mobo, it gave the exact same this-CPU-is-not-supported message, telling me to go to their website and look up the list of supported CPUs. I finally did, and discovered that, in fact, this exact CPU was not supported.

I was trying to find out a source for another mobo that could take the place of this one and let me use all the existing componants (ram, display, CPU, etc)... but finally just said, "Oh screw it!" and grabbed a different CPU that WAS on the supported list for that mobo, because I was going totally stir crazy watching the time slip away from me without the machine to be back up and running, so I grabbed an AMD Athlon X2 7850 Black Edition Dual Core Processor AD785ZWCJ2BGH, brought it home and installed it.

First power up, it claimed failed overcloaking, even tho all I did was insert the CPU, my guess it was complaining because it saw the CPU response had changed... but I restarted it again, leting the BIOS go to default, and it didn't claim that again.

Windows then wanted to do its restore, but after multiple attempts at it, it couldn't complete it. So I reinstalled Win7, and spent the next few hours reinstalling various software packages.... got back onto SL, and onto one of the OpenSim virtual worlds I spend a lot of time on, and was on there a number of hours without technical issues. I even got an account on another OpenSim world and hung out there awhile.

I then powered down and went to bed. Before it completed shutdown, it did some Windows updates and stuff.

Today, I turned the machine back on... walked away... came back to find that Windows had locked up on startup. It was stuck at the splash screen where it shows the colored dots coming together to form the Windows 7 logo. I powered it off and back on, and it locked up again at a different point in the startup. And then at one point it bluescreened.

And now it bluescreens frequently. Sometimes during repair, sometimes when I have been logged into SL for a few moments. Sometimes just went websurfing. Sometimes the sort where it states it saw something bad happening and shut the things off to protect it.

This is driving me bananas. It is now clear there was probably nothing wrong with the previous mobo or CPU. I have attached several minidumps in a zip file. Windows has done some more updates since these earlier today, but it is still giving some problems. I really hope someone can help me here.

Addendum: have added the info from msinfo32.
 

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Solution
Hey there. I didn't read everything, so apologies in advance.

Here's what's needed to be done:

1) Update your Hauppage TV Tuner driver from the manufacturer's website. This is tool old for Windows 7:

emOEM64 emOEM64.sys Fri Aug 03 22:01:09 2007

Hauppauge Computer Works : Support

2) Install from my link to update this old, problematic driver:

ASACPI ASACPI.sys Sun Mar 27 22:30:36 2005

Link Removed - Invalid URL

3) Not talking video here. Talking NVIDIA nForce chipset drivers. Change the dropdown at the link for the suitable driver package for your board to update this old driver:

nvm62x64 nvm62x64.sys Fri Oct 17 17:01:06 2008
nvstor nvstor.sys Wed May 20 02:45:37 2009

Link Removed - Invalid URL

4)...
Okay, I copied the newer ASACPI.sys over successfully in safe mode, and rebooted. So, exactly what do I click on on that nvidia page now?

addendum: Okay, I see nForce in the first radio box... but have no idea what to set the rest of the radio boxes. And selecting Option 2 and clicking the Motherboard button tells me it can't identify what ones I need, and directs me to enter that stuff manually again.... but since I have no idea what chipset I'm supposed to be setting it for... oO

addendum2: Just dug out the box my mobo came in to look at the mobo book and stuff... and there's an install DVD calling itself M2N68-AM PLUS, and it calls itself nVidea GeForce 7025/nForce 630a Chipset Support DVD Rev520.07. Duh!

Install from that?
 
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Well, tried to install the drivers from the DVD, using its installer, and after awhile of it just giving me the hourglass, I got a BSOD.

Minidump attached.
 

Attachments

Well, tried to install the drivers from the DVD, using its installer, and after awhile of it just giving me the hourglass, I got a BSOD.

Minidump attached.

Not a good idea at all. Now you need to install the video driver from NVIDIA's site.

Then immediately after, replace the memory. Don't bother with anything else.
 
Yep, I hear that. My point is that no need really to do anything else as it may be only going in the wrong direction.

So basically, use the pc and let it crash as it will or leave it sit until you do replace the memory.

Good luck with it and if you have any further problems after doing so, please let us know. (Very unlikely. Maybe still need to install NVIDIA chipset drivers but probably not.)
 
In any event, the machine has gone back into it's bluescreen, reboot, bluescreen, reboot loop, so I've shut it off for the night. :-L

Guess we'll pick this back up in a day or so... ~X(
 
Okay, I've placed new RAM into the machine and restarted it. I have downloaded the nForce drivers, and I guess now will download the video drivers.

What I had done last night was, I had inserted the ASUS M2N68-AM Plus motherboard-support CD, and on the pane that came up, I had clicked the button that said NVIDIA nForce Chipset Driver, it opened a tiny sliver of a window saying... I forget what exactly, something about installing, or gathering to install, or something.... and then just gave me the hourglass. And then several moments later, after no clear sign anything was happening. BOOM! BSOD!

Would I be better off letting the CD install everything? It has a beveled button saying ASUS InstAll, and under that it has plain-link-type buttons saying:


  • NVIDIA nForce Chipset Driver
  • Realtek Audio Driver
  • Norton Internet Security 2009

Obviously, I don't want Norton installed....

Clicking ASUS InstAll brings up a window where I can choose standard install or custom install, and in custom I can check or uncheck the three items listed above.
 
No, you don't want anything from the cd. You can throw it away.

Install the latest chipset drivers for your motherboard from ASUS' site.

Hopefully that will do the trick. If not, you can post new crashes, but then the motherboard may have a bad RAM slot.

(Or maybe something was installed since, that is messing up. Crash dumps will tell more.)

Check the bios settings so that the memory settings are set automatically and none manually.