Frequent BSOD since reinstalling Windows 7 while browsing internet

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by RomanianEgghead, Aug 28, 2012.

  1. usasma

    usasma Fantastic Member
    Microsoft Community Contributor

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    In most cases this is a simple situation and it's easy to figure out one stick or another.
    Unfortunately in your case, it's not gonna be that easy.

    There's a lot of different factors involved in memory errors - the most common being the RAM, then CPU, the memory controller (either on the CPU or the motherboard), and the motherboard itself. Add to that the fact that most video cards have their own memory - and the problem becomes difficult to solve.

    I still suggest returning both - as that'll give you a fresh set to start off with - and that will rule out the RAM if the BSOD's don't stop.
    Just FYI - there are no 100% sure-fire tests for motherboards.
    There are some CPU stress tests that might give us more info. They're listed at the end of the page here: Hardware Diagnostics

    My concern here is that we can't pin the problem down to one stick or one slot - so it may be that the problem isn't in the sticks/slots.
    If that's the case, we'll have to start looking at the CPU or motherboard.

    Just a thought, but have you checked the temps inside the case? The easiest way to do this is to point a house fan blowing into the case and see if that slows down the BSOD's. You can also feel around inside the case after a BSOD (unplug from the wall before reaching inside and hold onto the metal of the case with one hand) - but BE VERY VERY CAREFUL!!! I have gotten 2nd degree burns from feeling around inside cases. DO NOT TOUCH anything - only come close enough to feel if it's hot!

    Will post the BSOD info in the next post.....
     
  2. usasma

    usasma Fantastic Member
    Microsoft Community Contributor

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    The pattern of these memory dumps is strongly hardware related.
    Not only does one of them state "hardware", but there are very few 3rd party drivers in the memory dump (could be Windows also, but that's less likely than a hardware problem), and the memory dumps aren't consistently one error code (a symptom of hardware problems is random BSOD error codes and causes).

    I'd suggest updating your USB 3.0 drivers as they date from 2010 - but beyond that there's no evidence of a 3rd party driver problem.

    Analysis:
    The following is for information purposes only.
    Code:
    [FONT=lucida console]**************************Thu Sep 27 21:40:53.049 2012 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\092712-22791-01.dmp]
    Windows 7 Kernel Version [B]7601 [/B](Service Pack 1) MP (6 procs) Free x64
    Built by: [B]7601[/B].17835.amd64fre.win7sp1_gdr.120503-2030
    System Uptime:[B]2 days 23:09:10.000[/B]
    BugCheck Code: [B]BugCheck 50, {ffffffffffffff8b, 1, fffff80002cf2c2c, 0}[/B]
    *** WARNING: Unable to verify checksum for win32k.sys
    Probably caused by :[B]ntkrnlmp.exe ( nt!IoGetTransactionParameterBlock+c )[/B]
    BugCheck Info: [B]PAGE_FAULT_IN_NONPAGED_AREA (50)[/B]
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    BUGCHECK_STR:  0x50
    PROCESS_NAME: [B]System[/B]
    FAILURE_BUCKET_ID: [B]X64_0x50_nt!IoGetTransactionParameterBlock+c[/B]
      BIOS Version                  FD
      BIOS Release Date             07/23/2010
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  GA-890GPA-UD3H
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    **************************Mon Sep 24 22:31:13.596 2012 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\092412-20997-01.dmp]
    Windows 7 Kernel Version [B]7601 [/B](Service Pack 1) MP (6 procs) Free x64
    Built by: [B]7601[/B].17835.amd64fre.win7sp1_gdr.120503-2030
    System Uptime:[B]0 days 7:21:43.547[/B]
    BugCheck Code: [B]BugCheck 50, {fffffffffffffffc, 0, fffff80002fdc68b, 0}[/B]
    Probably caused by :[B]ntkrnlmp.exe ( nt! ?? ::NNGAKEGL::`string'+4203b )[/B]
    BugCheck Info: [B]PAGE_FAULT_IN_NONPAGED_AREA (50)[/B]
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    BUGCHECK_STR:  0x50
    PROCESS_NAME: [B]spotify.exe[/B]
    FAILURE_BUCKET_ID: [B]X64_0x50_nt!_??_::NNGAKEGL::_string_+4203b[/B]
      BIOS Version                  FD
      BIOS Release Date             07/23/2010
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  GA-890GPA-UD3H
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    **************************Wed Sep 19 13:09:33.524 2012 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\091912-17643-01.dmp]
    Windows 7 Kernel Version [B]7601 [/B](Service Pack 1) MP (6 procs) Free x64
    Built by: [B]7601[/B].17835.amd64fre.win7sp1_gdr.120503-2030
    System Uptime:[B]2 days 2:44:00.582[/B]
    BugCheck Code: [B]BugCheck 3B, {c0000005, fffff88013161c33, fffff88006c50130, 0}[/B]
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    Probably caused by :[B]nvlddmkm.sys ( nvlddmkm+126c33 )[/B]
    BugCheck Info: [B]SYSTEM_SERVICE_EXCEPTION (3b)[/B]
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    BUGCHECK_STR:  0x3B
    PROCESS_NAME: [B]dwm.exe[/B]
    FAILURE_BUCKET_ID: [B]X64_0x3B_nvlddmkm+126c33[/B]
      BIOS Version                  FD
      BIOS Release Date             07/23/2010
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  GA-890GPA-UD3H
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    **************************Tue Sep 11 00:51:14.095 2012 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\091112-28922-01.dmp]
    Windows 7 Kernel Version [B]7601 [/B](Service Pack 1) MP (6 procs) Free x64
    Built by: [B]7601[/B].17835.amd64fre.win7sp1_gdr.120503-2030
    System Uptime:[B]0 days 0:00:32.921[/B]
    BugCheck Code: [B]BugCheck 1000007E, {ffffffffc0000005, fffff88002ce9ab9, fffff8800318b468, fffff8800318acc0}[/B]
    *** WARNING: Unable to verify checksum for win32k.sys
    Probably caused by :[B]memory_corruption[/B]
    BugCheck Info: [B]SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)[/B]
    DEFAULT_BUCKET_ID:  CODE_CORRUPTION
    PROCESS_NAME: [B]System[/B]
    BUGCHECK_STR:  0x7E
    FAILURE_BUCKET_ID: [B]X64_MEMORY_CORRUPTION_STRIDE[/B]
      BIOS Version                  FD
      BIOS Release Date             07/23/2010
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  GA-890GPA-UD3H
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    **************************Mon Sep 10 21:03:11.082 2012 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\091112-28563-01.dmp]
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\091012-18267-01.dmp]
    Windows 7 Kernel Version [B]7601 [/B](Service Pack 1) MP (6 procs) Free x64
    Built by: [B]7601[/B].17835.amd64fre.win7sp1_gdr.120503-2030
    System Uptime:[B]0 days 8:48:47.284[/B]
    BugCheck Code: [B]BugCheck 1E, {0, 0, 0, 0}[/B]
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Probably caused by :[B]hardware ( netbt!MSnodeCompletion+4c )[/B]
    BugCheck Info: [B]KMODE_EXCEPTION_NOT_HANDLED (1e)[/B]
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    BUGCHECK_STR:  0x1E
    PROCESS_NAME: [B]System[/B]
    FAILURE_BUCKET_ID: [B]X64_IP_MISALIGNED_netbt.sys[/B]
      BIOS Version                  FD
      BIOS Release Date             07/23/2010
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  GA-890GPA-UD3H
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    **************************Thu Sep 27 21:40:53.049 2012 (UTC - 4:00)**************************
    [/FONT]

    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    [FONT=lucida console]**************************Thu Sep 27 21:40:53.049 2012 (UTC - 4:00)**************************
    amdxata.sys                 Fri Mar 19 12:18:18 2010 (4BA3A3CA)
    nusb3hub.sys                Thu Nov 18 20:34:24 2010 (4CE5D420)
    nusb3xhc.sys                Thu Nov 18 20:34:25 2010 (4CE5D421)
    nvlddmkm.sys                Thu Feb  9 21:02:58 2012 (4F347AD2)
    MpFilter.sys                Fri Mar  9 06:05:26 2012 (4F59E3F6)
    mbam.sys                    Tue Mar 20 12:04:48 2012 (4F68AAA0)
    Rt64win7.sys                Tue Jun 12 10:00:29 2012 (4FD74B7D)
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    **************************Mon Sep 10 21:03:11.082 2012 (UTC - 4:00)**************************
    cpuz135_x64.sys             Sat Aug 11 03:48:20 2012 (50260E44)
    [/FONT]
    http://www.carrona.org/drivers/driver.php?id=amdxata.sys
    http://www.carrona.org/drivers/driver.php?id=nusb3hub.sys
    http://www.carrona.org/drivers/driver.php?id=nusb3xhc.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=MpFilter.sys
    http://www.carrona.org/drivers/driver.php?id=mbam.sys
    http://www.carrona.org/drivers/driver.php?id=Rt64win7.sys
    http://www.carrona.org/drivers/driver.php?id=cpuz135_x64.sys
     
    #22 usasma, Sep 28, 2012
    Last edited: Sep 28, 2012

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