Get blueish grey screen with lines goin horizontaly down the screen

Discussion in 'Windows 7 Help and Support' started by gweari, Dec 11, 2009.

  1. gweari

    gweari New Member

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    When ever I try and watch Youtube videos or any type of movie or tv show from megavideo or any other site my computer freezes and gets this blueish grey screen. I cant do anything so I have to restart. It also does it randomly. Also my friends girlfriend is having the same problem and he cant figure it out. This has been going one since I got this new computer and put wins7 on it. Can anyone help me?

    Thanks
     
  2. gweari

    gweari New Member

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    sorry i didnt put this on


    OS Name Microsoft Windows 7 Professional
    System Type x64-based PC
    Processor AMD Phenom(tm) II X4 965 Processor, 3400 Mhz, 4 Core(s), 4 Logical Processor(s)
    BIOS Version/Date American Megatrends Inc. V1.4, 7/2/2009
    Adapter Type ATI display adapter (0x6898), ATI Technologies Inc. compatible
    Adapter Description ATI Radeon HD 5800 Series
    Adapter RAM 1.00 GB (1,073,741,824 bytes)
    Driver Version 8.671.0.0
    Bits/Pixel 32
    I dont know what else to put so if im missing something tell me what it is and where to find it
     
  3. daviboy

    daviboy New Member

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    Is there an result to this problem yet? as im having the exact same problem, mainly when im trying to burn or make a DVD.

    My system:

    Intel i5 750 @ 3.06ghz
    Gigabyte GU-P55-UD6
    2 x 500gb WD HDD in Raid 1
    ATI HD Radeon 5770 GFX card
    4gb Gskill ram
    LG blue ray combo drive
    Pioneer DVD writer
    Coolermaster v8 Cooler
     
  4. gweari

    gweari New Member

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    no there is not...
     
  5. Mitchell_A

    Mitchell_A Excellent Member

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    Do you have the most up-to-date video card drivers?
     
  6. daviboy

    daviboy New Member

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    I did now and it fixed the problem!! THanx a million
     
  7. gweari

    gweari New Member

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    yes i have most up to date everything
     
  8. Mitchell_A

    Mitchell_A Excellent Member

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    I'm glad we've fixed your problem @daviboy
    @gweari - Have you tried watching YouTube videos in Safe Mode?
     
  9. reghakr

    reghakr Excellent Member

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    Go to Internet Options, choose the Programs Tags and see how many are listed.

    Ti could take s screen shot and upload it here.

    Hopefiully you fon't have a lot of roolvars duch as Ask,com, google, Yahoo, rtc,
     
    #9 reghakr, Dec 19, 2009
    Last edited: Dec 19, 2009
  10. kemical

    kemical Windows Forum Admin
    Staff Member Premium Supporter Microsoft MVP

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    Check that all your drivers are the latest versions including chipset and sound. These are often missed and are just as important. Also check your motherboard bios is the latest version too..
     

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