Code:
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* Bugcheck Analysis *
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Use !analyze -v to get detailed debugging information.
BugCheck 3B, {c0000005, fffff96000174283, fffff88006948060, 0}
Probably caused by : win32k.sys ( win32k!HmgLockEx+a3 )
Followup: MachineOwner
Hi,
most of your dump files are like the above and could indicate a number of things such as a hardware fault (usually RAM), corrupt or old system software and incorrect drivers.
Other dump files included the GPU driver and indications that a RAM issue may be present.
Your also missing a Service pack which is critical for a stable and secure os. Please download and install SP1 here:
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You might need the update readiness tool if you encounter issues installing the service pack:
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atikmdag.sys Tue Apr 30 03:07:09 2013: AMD GPU Driver please update:
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Please run the Intel driver utility:
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If after making the above changes you still get the bsod then you need to test your RAM.
Windows does have it's own memory testing app but it can often miss errors and the best app for the job is Memtest86. The latest version of which can be found here:
http://www.memtest.org/
To run Memtest86 you need to either burn a copy of it to disk or use a USB stick. If you look down the page you'll eventually find the latest version and it's associated downloads. If your burning to disk choose the pre-compiled iso zip. If your using a USB method then the corresponding download is the auto installer for a USB stick.
Once you have Memtest86 on the media you selected you'll then need to enter your bios and change the boot order so that the machine will boot from either the disk or stick you have Memtest86 on.
Try and run the test overnight if possible unless it becomes clear that there is a issue. If there is a problem with the RAM you'll see the errors pop up in red so you can't miss them.