Windows 7 Hello i have bsod

nordyy

Member
Joined
Jul 27, 2014
Messages
16
Hello all.
Im having bsod in my new pc i bought it about 2 weeks ago..and on 2 other pc i have the same problem ? :/

I use TeamSpeak 3 , Counter Strike 1.6 , Global Offensive etc...
Windows 7

Sorry for my english im from Albanian!
 


Code:
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Use !analyze -v to get detailed debugging information.

BugCheck 50, {fffff900c2d58cf0, 0, fffff9600031c69d, 0}


Could not read faulting driver name
Probably caused by : win32k.sys ( win32k!SFMLOGICALSURFACE::OwnsSurfaceCleanup+2d )

Followup: MachineOwner
Code:
Windows 7 Kernel Version 7600 MP (2 procs) Free x64

Nordy you still haven't applied Service Pack 1.

This is a critical system update and could well fix your issues.

Let's take this a download at a time

Download and run this readiness tool. You can't miss the download button, it's at the top in bright red:
Link Removed

Once that has completed then download and install SP1. This can take a while sometimes over an hour so don't worry if it does just let the install finish:
Link Removed

Once these are installed run windows update again and apply the updates.

Post back once you completed the above.
 


System Update Readiness Tool for Windows 7 (KB947821) [May 2014] ?????

bltoJOa.png
 


Ok so you didn't need it. Now run this download:
Link Removed

Once you open the above you'll see some downloads (after you clicked 'download'). You need this download:
7601.17514.101119-1850_Update_Sp_Wave1-GRMSP1.1_DVD.iso

Once you downloaded it you will need to burn it to disk or put it on a thumb drive. Here's some software that helps with burning to flash memory stick:
http://www.isotousb.com/
 


Last edited:
I'm not sure I entirely understand your above post but have you installed the update and then run windows update again?
 


I dont run windows update , but pc automaticly run updates and turn off again!?
 


So you may well be fully updated. Is your machine still blue screening?
 


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