Hello i have bsod

kemical

Windows Forum Admin
Staff member
Premium Supporter
Microsoft MVP
#21
Code:
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Use !analyze -v to get detailed debugging information.

BugCheck 50, {fffff900c2d58cf0, 0, fffff9600031c69d, 0}


Could not read faulting driver name
Probably caused by : win32k.sys ( win32k!SFMLOGICALSURFACE::OwnsSurfaceCleanup+2d )

Followup: MachineOwner
Code:
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Nordy you still haven't applied Service Pack 1.

This is a critical system update and could well fix your issues.

Let's take this a download at a time

Download and run this readiness tool. You can't miss the download button, it's at the top in bright red:
http://www.microsoft.com/en-gb/download/details.aspx?id=3132

Once that has completed then download and install SP1. This can take a while sometimes over an hour so don't worry if it does just let the install finish:
http://www.microsoft.com/en-gb/download/details.aspx?id=5842

Once these are installed run windows update again and apply the updates.

Post back once you completed the above.
 


#22
System Update Readiness Tool for Windows 7 (KB947821) [May 2014] ?????

 


kemical

Windows Forum Admin
Staff member
Premium Supporter
Microsoft MVP
#23
Ok so you didn't need it. Now run this download:
http://www.microsoft.com/en-gb/download/details.aspx?id=5842

Once you open the above you'll see some downloads (after you clicked 'download'). You need this download:
7601.17514.101119-1850_Update_Sp_Wave1-GRMSP1.1_DVD.iso

Once you downloaded it you will need to burn it to disk or put it on a thumb drive. Here's some software that helps with burning to flash memory stick:
http://www.isotousb.com/
 


Last edited:
#24
Can i do with PowerISO?
 


kemical

Windows Forum Admin
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Premium Supporter
Microsoft MVP
#25
Sure..
 


#26
With this update my pc get slowmo !!!!!!!!!!!
 


kemical

Windows Forum Admin
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Premium Supporter
Microsoft MVP
#27
I'm not sure I entirely understand your above post but have you installed the update and then run windows update again?
 


#28
I dont run windows update , but pc automaticly run updates and turn off again!?
 


kemical

Windows Forum Admin
Staff member
Premium Supporter
Microsoft MVP
#29
So you may well be fully updated. Is your machine still blue screening?
 


#30
Now not thanks so much !!
if i have again i will open a new Topic!
 


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