Windows 7 Hello i have bsod

nordyy · Jul 27, 2014

Hello all.
Im having bsod in my new pc i bought it about 2 weeks ago..and on 2 other pc i have the same problem ? :/

I use TeamSpeak 3 , Counter Strike 1.6 , Global Offensive etc...
Windows 7

Sorry for my english im from Albanian!

kemical · Jul 28, 2014

It could be your RAM which is why you need to test it using Memtest86 as it's the best application for that job. I would first update those things I mentioned above like the SP1 and drivers.
This guide might help for Memtest86 but I did explain above:
http://www.techspot.com/community/topics/tutorial-how-to-use-memtest.62524/

kemical · Jul 31, 2014

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 50, {fffff900c2d58cf0, 0, fffff9600031c69d, 0}


Could not read faulting driver name
Probably caused by : win32k.sys ( win32k!SFMLOGICALSURFACE::OwnsSurfaceCleanup+2d )

Followup: MachineOwner

Code:

Windows 7 Kernel Version 7600 MP (2 procs) Free x64

Nordy you still haven't applied Service Pack 1.

This is a critical system update and could well fix your issues.

Let's take this a download at a time

Download and run this readiness tool. You can't miss the download button, it's at the top in bright red:
Link Removed

Once that has completed then download and install SP1. This can take a while sometimes over an hour so don't worry if it does just let the install finish:
Link Removed

Once these are installed run windows update again and apply the updates.

Post back once you completed the above.

nordyy · Jul 31, 2014

System Update Readiness Tool for Windows 7 (KB947821) [May 2014] ?????

kemical · Jul 31, 2014

Ok so you didn't need it. Now run this download:
Link Removed

Once you open the above you'll see some downloads (after you clicked 'download'). You need this download:
7601.17514.101119-1850_Update_Sp_Wave1-GRMSP1.1_DVD.iso

Once you downloaded it you will need to burn it to disk or put it on a thumb drive. Here's some software that helps with burning to flash memory stick:
http://www.isotousb.com/

nordyy · Jul 31, 2014

Can i do with PowerISO?

kemical · Jul 31, 2014

Sure..

nordyy · Aug 2, 2014

With this update my pc get slowmo !!!!!!!!!!!

kemical · Aug 2, 2014

I'm not sure I entirely understand your above post but have you installed the update and then run windows update again?

nordyy · Aug 2, 2014

I dont run windows update , but pc automaticly run updates and turn off again!?

kemical · Aug 2, 2014

So you may well be fully updated. Is your machine still blue screening?

nordyy · Aug 5, 2014

Now not thanks so much !!
if i have again i will open a new Topic!

Windows 7 Hello i have bsod

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