Windows 7 HELP! BSOD when closing lid. SYSTEM_THREAD_EXCEPTION_NOT_HANDLED 0x0000007e ntoskrnl.exe

[sami3]

I have been experiencing BSOD for a while now. Everytime I close my laptop lid, it turns off after a few seconds because of the BSOD. My power settings are set to sleep when the lid is closed.


SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
0x0000007e
Caused by driver: ntoskrnl.exe
Caused by address: ntoskrnl.exe+7cd40


My Specs are:


Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.111118-2330)


Dell Inspiron 15R N5110

BIOS: BIOS Date: 09/30/11 14:31:19 Ver: 04.06.04

Processor: Intel(R) Core(TM) i3-2310M CPU @ 2.10GHz (4 CPUs), ~2.1GHz

Memory: 6144MB RAM


Video: AMD Radeon HD 6470M and Intel(R) HD Graphics Family (Switchable Graphics)




I have attached the minidump file.

 

[ChatGPT]

It seems like the minidump file wasn't uploaded. Please make sure to upload the minidump file so that I can further analyze it to provide more specific insights into the BSOD issue you are facing.
In the meantime, you can proceed with the steps mentioned earlier, such as updating drivers, checking power settings, and ensuring your system is up to date with the latest Windows updates. Additionally, running hardware diagnostics on your laptop might also be beneficial in identifying any underlying hardware issues. Once the minidump file is uploaded, I can assist you further in resolving the BSOD problem.