Windows 7 [Help] BSOD when visiting a site or forum

matroska · Oct 5, 2012

Hello friends, my laptop is currently experiencing a problem that is always BSOD while visiting a site or forum, not all sites, only some
I know LMS drivers are not running as they should, I do not know if it is the cause, I hope friends here willing to help me find the solution

Thank you very much

usasma · Oct 6, 2012

Please provide this info for a complete analysis: Link Removed

The memory dump suggests that there might be problems with your eamon.sys driver - this is a part of your NOD32 antivirus.
Please:
- Download a fresh copy of the program
- Un-install the current copy of the program
- Install the freshly downloaded copy
- Update your virus definitions and perform a full system scan
- monitor for further BSOD's

Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Win7 systems (mostly due to the sptd.sys driver, although I have seen dtsoftbus01.sys blamed on several occasions).
Please un-install the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from...

usasma · Oct 6, 2012

Please provide this info for a complete analysis: Link Removed

The memory dump suggests that there might be problems with your eamon.sys driver - this is a part of your NOD32 antivirus.
Please:
- Download a fresh copy of the program
- Un-install the current copy of the program
- Install the freshly downloaded copy
- Update your virus definitions and perform a full system scan
- monitor for further BSOD's

Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Win7 systems (mostly due to the sptd.sys driver, although I have seen dtsoftbus01.sys blamed on several occasions).
Please un-install the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): ~~[DEL] Link Removed [/DEL]~~ Link broken as of 21 Jul 2012
New link (15 Aug 2012): Link Removed (pick the appropriate version for your system and select "Un-install" when you run it).
Alternate link: Disc-Tools.com
Manual procedure here: Link Removed - Invalid URL

Many of your drivers are older (and may not be compatible with Win7 SP1).
Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

mdmxsdk.sys Mon Jun 19 17:27:26 2006 (449716BE)
Conexant Modem Diagnostic Interface x86 Driver
Link Removed - Invalid URL

SjtWinIo.sys Tue May 20 04:17:17 2008 (4832890D)
SpeedJet Technology
Link Removed - Invalid URL

ewusbmdm.sys Fri Dec 12 22:28:19 2008 (49432BD3)
USB Modem/Serial Device Driver - "Huawei Mobile Connect" package
Link Removed

CAX_CNXT.sys Fri Feb 13 16:19:32 2009 (4995E3E4)
Conexant Modem
Link Removed - Invalid URL

CAXHWAZL.sys Fri Feb 13 16:20:54 2009 (4995E436)
Conexant Modem
Link Removed - Invalid URL

CAX_DPV.sys Fri Feb 13 16:24:50 2009 (4995E522)
Conexant Modem
Link Removed - Invalid URL

NTIDrvr.sys Tue Mar 24 23:09:39 2009 (49C9A073)
NTI CD-ROM Filter Driver by NewTech Infosystems (likely a part of Acer Empowering Technology)
Link Removed

DKbFltr.sys Wed Mar 25 23:15:42 2009 (49CAF35E)
Dritek Keyboard Filter driver
Link Removed - Invalid URL

UBHelper.sys Mon Apr 27 04:48:19 2009 (49F57153)
NTI CD &DVD-Maker or NTI Backup NOW! or NTI CD-Maker by NewTech Infosystems (usually in Acer Empowering Technology)
Link Removed

mwlPSDFilter.sys Tue Jun 2 06:07:30 2009 (4A24F9E2)
EgisTec Inc. Fingerprint Biometrics
Link Removed - Invalid URL

mwlPSDNServ.sys Tue Jun 2 06:07:39 2009 (4A24F9EB)
EgisTec Inc. Fingerprint Biometrics
Link Removed - Invalid URL

mwlPSDVDisk.sys Tue Jun 2 06:15:29 2009 (4A24FBC1)
EgisTec Inc. Fingerprint Biometrics
Link Removed - Invalid URL

k57nd60a.sys Sun Jun 7 03:36:34 2009 (4A2B6E02)
Broadcom NetLink Gigabit Ethernet NDIS6.x Unified Driver
Link Removed

ATSwpWDF.sys Fri Jun 26 16:08:01 2009 (4A452AA1)
Swipe Fingerprint Sensor USB Driver AuthenTec, Inc.
Link Removed - Invalid URL

iaStor.sys Fri Aug 7 08:23:37 2009 (4A7C1CC9)
Intel Storage drivers
Link Removed

nvhda64v.sys Fri Aug 21 16:23:50 2009 (4A8F0256)
nVidia HDMI Audio Device (nForce chipset driver)
Link Removed

SynTP.sys Thu Sep 3 20:33:28 2009 (4AA06058)
Synaptic Touch Pad Driver
Link Removed

HECIx64.sys Thu Sep 17 15:54:16 2009 (4AB293E8)
Intel Management Engine Interface
Link Removed

TurboB.sys Tue Sep 29 20:25:28 2009 (4AC2A578)
Intel Turbo Boost driver
Link Removed

athrx.sys Mon Oct 5 12:33:57 2009 (4ACA1FF5)
Atheros network adapter driver
Link Removed

Impcd.sys Mon Oct 12 22:00:51 2009 (4AD3DF53)
Intel(R) Turbo Boost Technology Driver
Link Removed

RTKVHD64.sys Tue Oct 13 05:39:34 2009 (4AD44AD6)
Realtek High Definition Audio Function Driver
Link Removed

nvBridge.kmd Sat Oct 31 03:20:17 2009 (4AEBE531)
nVidia Compatible Vista Kernel Mode Driver (likely belongs to nForce chipset drivers)
Link Removed

nvlddmkm.sys Sat Oct 31 03:51:02 2009 (4AEBEC66)
nVidia Video drivers
Link Removed

Analysis:
The following is for information purposes only.

Code:

[font=lucida console]**************************Fri Sep 28 13:51:30.680 2012 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\092912-68000-01.dmp]
Windows 7 Kernel Version [B]7601 [/B](Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].17835.amd64fre.win7sp1_gdr.120503-2030
System Uptime:[B]0 days 11:09:36.272[/B]
BugCheck Code: [B]BugCheck 19, {20, fffffa8005356820, fffffa8005356a60, 4240004}[/B]
*** WARNING: Unable to verify timestamp for eamonm.sys
*** ERROR: Module load completed but symbols could not be loaded for eamonm.sys
Probably caused by :[B]eamonm.sys ( eamonm+75e5 )[/B]
BugCheck Info: [B]BAD_POOL_HEADER (19)[/B]
BUGCHECK_STR:  0x19_20
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME: [B]iexplore.exe[/B]
FAILURE_BUCKET_ID: [B]X64_0x19_20_eamonm+75e5[/B]
CPUID:        "Intel(R) Core(TM) i5 CPU       M 430  @ 2.27GHz"
MaxSpeed:     2270
CurrentSpeed: [B]2260[/B]
  BIOS Version                  V1.03
  BIOS Release Date             12/02/2009
  Manufacturer                  Acer            
  Product Name                  Aspire 4740     
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Sep 28 13:51:30.680 2012 (UTC - 4:00)**************************
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.

Code:

[font=lucida console]**************************Fri Sep 28 13:51:30.680 2012 (UTC - 4:00)**************************
[COLOR=RED][B]mdmxsdk.sys                 Mon Jun 19 17:27:26 2006 (449716BE)[/B][/COLOR]
[COLOR=RED][B]SjtWinIo.sys                Tue May 20 04:17:17 2008 (4832890D)[/B][/COLOR]
[COLOR=RED][B]ewusbmdm.sys                Fri Dec 12 22:28:19 2008 (49432BD3)[/B][/COLOR]
[COLOR=RED][B]CAX_CNXT.sys                Fri Feb 13 16:19:32 2009 (4995E3E4)[/B][/COLOR]
[COLOR=RED][B]CAXHWAZL.sys                Fri Feb 13 16:20:54 2009 (4995E436)[/B][/COLOR]
[COLOR=RED][B]CAX_DPV.sys                 Fri Feb 13 16:24:50 2009 (4995E522)[/B][/COLOR]
[COLOR=RED][B]NTIDrvr.sys                 Tue Mar 24 23:09:39 2009 (49C9A073)[/B][/COLOR]
[COLOR=RED][B]DKbFltr.sys                 Wed Mar 25 23:15:42 2009 (49CAF35E)[/B][/COLOR]
[COLOR=RED][B]UBHelper.sys                Mon Apr 27 04:48:19 2009 (49F57153)[/B][/COLOR]
[COLOR=RED][B]mwlPSDFilter.sys            Tue Jun  2 06:07:30 2009 (4A24F9E2)[/B][/COLOR]
[COLOR=RED][B]mwlPSDNServ.sys             Tue Jun  2 06:07:39 2009 (4A24F9EB)[/B][/COLOR]
[COLOR=RED][B]mwlPSDVDisk.sys             Tue Jun  2 06:15:29 2009 (4A24FBC1)[/B][/COLOR]
[COLOR=RED][B]k57nd60a.sys                Sun Jun  7 03:36:34 2009 (4A2B6E02)[/B][/COLOR]
[COLOR=RED][B]ATSwpWDF.sys                Fri Jun 26 16:08:01 2009 (4A452AA1)[/B][/COLOR]
intelppm.sys                Mon Jul 13 19:19:25 2009 (4A5BC0FD)
iaStor.sys                  Fri Aug  7 08:23:37 2009 (4A7C1CC9)
nvhda64v.sys                Fri Aug 21 16:23:50 2009 (4A8F0256)
SynTP.sys                   Thu Sep  3 20:33:28 2009 (4AA06058)
HECIx64.sys                 Thu Sep 17 15:54:16 2009 (4AB293E8)
TurboB.sys                  Tue Sep 29 20:25:28 2009 (4AC2A578)
athrx.sys                   Mon Oct  5 12:33:57 2009 (4ACA1FF5)
Impcd.sys                   Mon Oct 12 22:00:51 2009 (4AD3DF53)
RTKVHD64.sys                Tue Oct 13 05:39:34 2009 (4AD44AD6)
nvBridge.kmd                Sat Oct 31 03:20:17 2009 (4AEBE531)
nvlddmkm.sys                Sat Oct 31 03:51:02 2009 (4AEBEC66)
amdxata.sys                 Fri Mar 19 12:18:18 2010 (4BA3A3CA)
mbrguard.sys                Thu Jun 10 20:07:39 2010 (4C117E4B)
tap0901.sys                 Thu Mar 24 17:20:03 2011 (4D8BB583)
eudskacs.sys                Fri Aug  5 12:48:51 2011 (4E3C1EF3)
eubakup.sys                 Fri Aug  5 12:48:55 2011 (4E3C1EF7)
EUBKMON.sys                 Fri Aug  5 12:49:18 2011 (4E3C1F0E)
EuFdDisk.sys                Fri Aug  5 12:49:22 2011 (4E3C1F12)
a09hv9ct.SYS                Tue Dec 27 17:30:45 2011 (4EFA4715)
[COLOR=RED][B]sptd.sys                    Sat Mar  3 11:45:52 2012 (4F524AC0)[/B][/COLOR]
EpfwLWF.sys                 Wed Mar  7 09:28:51 2012 (4F5770A3)
epfwwfp.sys                 Wed Mar  7 09:28:51 2012 (4F5770A3)
epfw.sys                    Wed Mar  7 09:28:53 2012 (4F5770A5)
eamonm.sys                  Wed Mar  7 09:32:36 2012 (4F577184)
ehdrv.sys                   Wed Mar  7 09:33:42 2012 (4F5771C6)
brnfilelock.sys             Mon May  7 17:07:57 2012 (4FA839AD)
cfosspeed6.sys              Mon Jul  2 10:14:18 2012 (4FF1ACBA)
SbieDrv.sys                 Sat Aug 25 16:27:46 2012 (50393542)
idmwfp.sys                  Sun Sep 23 18:12:31 2012 (505F894F)
[/font]

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mbrguard.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
Link Removed - Invalid URL
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a09hv9ct.SYS - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
Link Removed
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brnfilelock.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
Link Removed - Invalid URL
Link Removed - Invalid URL
Link Removed

matroska · Oct 8, 2012

thank you very much for this help, now I can breathe freely again
problem has been resolved

Windows 7 [Help] BSOD when visiting a site or forum

matroska

New Member

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usasma

usasma

Fantastic Member

matroska

New Member

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