Windows 7 HELP ME PLEASE! NEW PC, HARDWARE BROKEN or DRIVER ISSUE?

stevenbell · May 5, 2011

Hello, congratulation for this forum!Really a great place!

I need your help!

I got mz new Packard Bell Laptop Easynote 94 with Win 7 64 bit Home Premium Edition.

The first time i lanched the Win7 i got the blue screen error, so i tried to lanch the Recovery Managment and start a new installtaino. The full process was working good, at the end of the installtion of the application (22/22) on the screen i have seen some black points, firslty i was tihking it was a problem of broken pixel, but i was wront, i was able to delete these point with the mouse cursor.....

After the restart i was able to login in the pc and i got serveral error like the 0x0000001a e 0x00000050....

So i was restarting the system and i got a nice surprise, my administrator account was disable... so no way to login in the system...

the once possibility was to start the SAFE MODE and enter there the administrator account without any issue

Here i have copied for you the BlueScreen Report:

I really pray you to help me!!!!regards!

PS:After 22 hours RAM TEST, no error.

==================================================
Dump File : 050411-14461-01.dmp
Crash Time : 04.05.2011 23:31:46
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : 00000000`76b15908
Parameter 2 : 00000000`00000000
Parameter 3 : 00000000`7793d954
Parameter 4 : 00000000`00000008
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+70600
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16539 (win7_gdr.100226-1909)
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\050411-14461-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
Dump File Size : 274.888
==================================================
==================================================
Dump File : 050411-14367-01.dmp
Crash Time : 04.05.2011 23:30:45
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : fffffcfb`e1fe2570
Parameter 2 : 00000000`00000000
Parameter 3 : fffff800`01ef72ca
Parameter 4 : 00000000`00000007
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+70600
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16539 (win7_gdr.100226-1909)
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\050411-14367-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
Dump File Size : 274.888
==================================================
==================================================
Dump File : 050411-24850-01.dmp
Crash Time : 04.05.2011 23:20:11
Bug Check String : MEMORY_MANAGEMENT
Bug Check Code : 0x0000001a
Parameter 1 : 00000000`00041287
Parameter 2 : 00000000`00000030
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+70600
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16539 (win7_gdr.100226-1909)
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\050411-24850-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
Dump File Size : 274.888
==================================================
==================================================
Dump File : 050411-24492-01.dmp
Crash Time : 04.05.2011 23:18:56
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : fffff6ff`a7ebfa78
Parameter 2 : 00000000`00000000
Parameter 3 : fffff800`01ea639e
Parameter 4 : 00000000`00000005
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+70600
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16539 (win7_gdr.100226-1909)
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\050411-24492-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
Dump File Size : 274.888
==================================================
==================================================
Dump File : 050411-23665-01.dmp
Crash Time : 04.05.2011 23:17:43
Bug Check String : MEMORY_MANAGEMENT
Bug Check Code : 0x0000001a
Parameter 1 : 00000000`00041790
Parameter 2 : fffffa80`01997520
Parameter 3 : 00000000`0000ffff
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+70600
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16539 (win7_gdr.100226-1909)
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\050411-23665-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
Dump File Size : 274.888
==================================================
==================================================
Dump File : 050411-29265-01.dmp
Crash Time : 04.05.2011 23:14:37
Bug Check String : MEMORY_MANAGEMENT
Bug Check Code : 0x0000001a
Parameter 1 : 00000000`00008887
Parameter 2 : fffffa80`00f3db30
Parameter 3 : fffffa80`00000000
Parameter 4 : 00000000`00000600
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+70600
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16539 (win7_gdr.100226-1909)
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\050411-29265-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
Dump File Size : 274.832
==================================================

cybercore · May 5, 2011

Well done.

The 2 Nanya sticks you got NT2GC64B8HC0NS-CG are rated 1333Mhz 9-9-9-24 1.5v.
But your RAM is currently set 1066Mhz 7-7-7-20.

So set memory this way:

DRAM frequency 1333
Timing 9-9-9-24
Voltage 1.5

Bios setup defaults will auto set the memory right.

When done, feel free to re-attach the new screenshot of cpuz MEMORY tab, so I can see if the new settings are correct.

stevenbell · May 5, 2011

Hello, thank you for the help, my BIOS PAnel looks very simple, probably the Packard Bell didnt want to share advance configuration with the users.

Can you tell me please how can i change the voltage timing and frequency by Windows or maybe with a tool?

I have loooked for an update of my BIOS, no way to find something :-////

THX

cybercore · May 5, 2011

Can you tell me please how can i change the voltage timing and frequency by Windows or maybe with a tool?

IT IS NOT POSSIBLE SO, THE ONLY WAY IS THROUGH BIOS SETUP.

There may be an option in your bios called SETUP DEFAULTS - or some other option to that effect. Try it if available.

stevenbell · May 5, 2011

Hello, Thank you for the answer!

Im very sorry, but in this Bios Phoenix Securecore Panel i dont have any setup page (also the setup dafault failt).
The menu is really simple, INFORMATION / MAIN / SECURITY / BOOT / EXIT ( i can upload the pictures, no way to make any kind of personalization)

I was looking for an update of this BIOS, on the official website of the Packard Bell the Bios im using now is the latest version available.
So i suppose im not able to update the BIOS using the original software of Phoenix Bios.

Do you have any other suggestion?

thank you a lot!!!

cybercore · May 5, 2011

Do you have any other suggestion?

Yes, do you have an option called LOAD SETUP(OPTIMIZED) DEFAULTS?

You may want to raise this issue at Link Removed due to 404 Error.

stevenbell · May 5, 2011

Hello, Thank you for the answer and the patience!

No, unfortunately i dont have ANY OPTION to upload nothing or trying to setup something.....

do you think im able to change the RAM property using another way (not BIOS)?

Thank you!

cybercore · May 6, 2011

do you think im able to change the RAM property using another way (not BIOS)?

There is no other way. If your PC motherboard has support for DDR667, you should be able to set 667. Consult tech support or ask someone savvy enough who can get access to your pc to help you sort this thing.

~~~~~

Overclocking tools can change memory and cpu settings, but you shouldn't use such software because you are having blue screens with memory masnagement 1a and memory_corruption.

Windows 7 HELP ME PLEASE! NEW PC, HARDWARE BROKEN or DRIVER ISSUE?

stevenbell

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