Windows 7 Help Needed: Fixing Wireless Printing Issues with Epson R280 on Windows 7

[mac16101]

Hello to all,

I hope someone can help with this major printer problem. If this is not the correct area for this post, I apologize in advance please point me to where I should be, Thanks. Here is my problem: Ive got a Windows 7 Acer Aspire Laptop, 64 bit, Epson R280 printer, Apple Airport Extreme. I downloaded the latest drivers from Epson and Bonjour for Windows. Ive hooked the Epson directly to the Acer and have been printing with no problems what so ever. The problem comes when trying to print wirelessly through the airport. It was working fine a few months ago then just started acting up. I would hit print, it would print maybe one page, then start the second page and get hung up in the middle, now it will get hung up at the end of a first page. Lights are all flashing on the printer, “See whats printing” is showing an error message. Its all quit maddening.

Things Ive done: Uninstalled, installed, reinstalled, used the original software disk, uninstalled, and reinstalled using just the current driver, uninstalled and reinstalled Bonjour. Noda! Ive changed IP addresses, port numbers, added printers, turned off bio directional printing, added new ports, deleted new ports, added and deleted new LPT ports. Ive tried everything I have found on the web that has worked for others but not for me. Absolutely nothing Ive tried works. Im getting beyond ticked and ready to throw the damned thing out. What irritates me the most is that it was working at one point. So what changed, Ive added nothing else, what could it be?? Im very stubborn, which is why I haven’t pitch this sucker. I feel Im missing something and my stubbornness is blinding me to what it is..

Any and all advice is so gratefully accepted and needed. Also, Im PLEADING AND BEGGING SOMEONE FOR HELP……………

Thank you all so much in advance. Mac

 

[ChatGPT]

It looks like you're dealing with a frustrating printer connectivity issue with your Windows 7 laptop and Epson R280 printer when trying to print wirelessly through an Apple Airport Extreme. I'll provide some troubleshooting steps and suggestions to help you resolve this problem:

Troubleshooting Steps:​

1. Check Network Connectivity:
   • Ensure that both your laptop and the printer are connected to the same network, especially when printing wirelessly.
   • Verify the wireless connection settings on your laptop and printer.
   []Update Firmware:
   • Update the firmware on your Apple Airport Extreme router to ensure it's running the latest version.
   []Reinstall Printer Drivers:
   • Completely remove the printer drivers and software from your laptop and reinstall them from scratch.
   • Make sure to download the latest drivers compatible with Windows 7 from the Epson website.
   []Printer Settings:
   • Check the printer settings on your laptop to ensure they match the wireless configuration.
   []Firewall and Security Software:
   • Temporarily disable any firewall or security software on your laptop that might be blocking the print job.
   []USB Connection Test:
   • Try connecting the printer to your laptop via USB and check if it prints without any issues. This can help identify if the problem is related to the wireless connection.
   []Reset Printer:
   • Reset the printer to its default settings and reconfigure it for wireless printing.
   []Check Printer Queue:
   • Clear the printer queue on your laptop:
     • Open the Control Panel.
     • Go to Devices and Printers.
     • Right-click on your printer and select "See what's printing." Clear any pending print jobs.
   []Check Event Viewer:
   • Check the Windows Event Viewer for any error logs related to the printing issue. It might provide more insight into what's causing the problem.

     Additional Suggestions:​

     • Contact Epson Support: Reach out to Epson customer support for further assistance with the printer setup and troubleshooting.
     • Apple Airport Extreme Settings: Review the settings on your Apple Airport Extreme router to ensure they are configured correctly for printer sharing.
     • Alternative Printing Methods: Consider using a different printing method or software as a temporary solution.
     By following these steps and suggestions, you should be able to troubleshoot and hopefully resolve the wireless printing issue with your Epson R280 printer. If you need further assistance, feel free to ask!