Help Win 8 BSOD

#1
I need help of this. Everything I open a desktop icon. In ten seconds my mouse flings to the righthand corner and and give me this **stop: 0x0000001E (0xFFFFFFFFC00000094,0xFFFFFF8000C074D1E,0x0000000000,0xFFFFFFFFFFD)
 


Trouble

Noob Whisperer
#2
Hello and welcome to the forums.
First make sure your machine is configured properly to facilitate the collection of .dmp files.
Go to Start and type in sysdm.cpl and press Enter
Click on the Advanced tab
Click on the Startup and Recovery Settings button
Ensure that Automatically restart is unchecked
Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box
Ensure that the Small Dump Directory is listed as %systemroot%\Minidump << where your .dmp files can be
found later.
Click OK twice to exit the dialogs, then reboot for the changes to take effect.
Then……Please read the first post in this sticky thread here How to ask for help with a BSOD problem
Do your best to accumulate the data required.
Run the SF Diagnostic tool (download and right click the executable and choose run as administrator)
Download and run CPUz. Use the Windows snipping tool to gather images from all tabs including all slots populated with memory under the SPD tab.Likewise RAMMon. Export the html report, put everything into a desktop folder that you've created for this purpose, zip it up and attach it to your next post (right click it and choose send to, compressed (zipped) folder.
 


#3
Can you check my W7F?

Uhhh Here the new one
 


Attachments

kemical

Windows Forum Admin
Staff member
Premium Supporter
Microsoft MVP
#4
Hi,
I'm just installing Windows 10 and then I'll be right with you. Thread moved to correct section.

In the meantime please download and run this application:
https://www.malwarebytes.org/
 


kemical

Windows Forum Admin
Staff member
Premium Supporter
Microsoft MVP
#5
Can you check my W7F?

Uhhh Here the new one
Unfortunately there doesn't seem to be a dump file present. Have you followed Troubles advice regarding the changing of settings? Also if your page file has been removed or is below 200mb this will also stop dump file creation.
 


ussnorway

Windows Forum Team
Staff member
Premium Supporter
#6
@Alpha10 ... Just a shot in the dark but, I see you have hyper-v but don't have Virtualization turned on in your firmware... was there perhaps a V-machine running before this happened?
 


kemical

Windows Forum Admin
Staff member
Premium Supporter
Microsoft MVP
#7
Also check the actual folder which contains the dump files. You'll find them in the main windows section in a folder marked 'Minidump'. If you find any please zip and post.
 


#8
I checked the MiniDump. Nothing in the folder
 


#9
I found the problem. There a rouge virus in my system32 so thanks to someone who tell me to use malware bytes
 


kemical

Windows Forum Admin
Staff member
Premium Supporter
Microsoft MVP
#10
Glad you found the issue. Post back if the issue continues or returns.
 


#11
Glad you found the issue. Post back if the issue continues or returns.
I now also have the same issue, with the exact same error code, can't do anything on the computer for longer than 10 seconds before the screen goes blue.
 


#12
Hello and welcome to the forums.
First make sure your machine is configured properly to facilitate the collection of .dmp files.

Then……Please read the first post in this sticky thread here How to ask for help with a BSOD problem
Do your best to accumulate the data required.
Run the SF Diagnostic tool (download and right click the executable and choose run as administrator)
Download and run CPUz. Use the Windows snipping tool to gather images from all tabs including all slots populated with memory under the SPD tab.Likewise RAMMon. Export the html report, put everything into a desktop folder that you've created for this purpose, zip it up and attach it to your next post (right click it and choose send to, compressed (zipped) folder.
And how do I do all that if my computer goes to a blue screen 10 secs after using it?
 


kemical

Windows Forum Admin
Staff member
Premium Supporter
Microsoft MVP
#13
Hi Spoonly,
to be honest you would be better served by creating your own thread. Issues like these can run to several pages at times so it just makes things clearer if everyone kept to their own threads.
In your case I'd would try pressing F8 whilst booting to get into the advanced boot options and then choosing 'Last good known configuration'.
If that fails try booting up in safe mode and see if the bsod continues.

If you create your own thread I'll move this post across.
 


hin

New Member
#14
I found the problem. There a rouge virus in my system32 so thanks to someone who tell me to use malware bytes
But what was the rouge virus called and how did you find it?
 


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