Windows 7 i am getting an error at the startup

[thannara123]

Hello experts ,i am getting an error message at system startup ,there was a problem starting msipkb32.dll .please help me

 

[Pauli]

Seems to be a Trojan, https://www.google.fi/search?sugexp=chrome,mod=17&sourceid=chrome&ie=UTF-8&q=msipkb32.dll, meaning it's something you need to get rid of.

Does your system start? Or not? If it starts, use your Security Programs to get rid of it, or Malwarebytes, http://www.malwarebytes.org/. That would be the safest way.

Or you can go to Windows Safe Mode - press F8 when you start your computer, and keep it down 'til something happens - and, from there you can find it in Explorer and unharm the dll. I suggest you move it to a desktop folder, or make it a zip file; that way you have an option to return it, in case something went wrong. BUT you have to get it out from where it is now.

 

[Saltgrass]

I don't show the file on my system either.

Might be a good place to use the Microsoft bootable anti-virus.

What is Windows Defender Offline?