I need help, i am getting BSOD on my xfx readeon 5750

#1
I am getting bsod on my xfx readeon hd 5750, when playing or doing something. Sometimes my video card stopped worked. Can you help me?
 


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kemical

Windows Forum Admin
Staff member
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Microsoft MVP
#2
Code:
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*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
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Use !analyze -v to get detailed debugging information.

BugCheck A0000001, {5, 0, 0, 0}

Probably caused by : atikmdag.sys ( atikmdag+4d701 )

Followup: MachineOwner
Hi,
every dmp file you sent was the same as the above. So let's check on your driver situation:

I'm unsure about your motherboard and what bios update it needs so I'm going to advise to leave the bios alone for now. If we need to come back to that then we will.

atikmdag.sys Mon Jun 27 20:38:05 2011: GPU driver. Download the application found here:
http://www.wagnardmobile.com/DDU/
Use this ( you need to run it in safe mode) to un-install your current gpu drivers. What it also does is to remove any left over bits n bobs left behind by previous driver installs.
The latest WHQL AMD driver for your card is here:
http://support.amd.com/en-us/download/desktop?os=Windows 7 - 64

Your Intel drivers need updating. Run the driver utility found here:
https://downloadcenter.intel.com/Default.aspx

See how you get on after updating the above. Any further dmp files please post.
 


#3
Thank you :) but i get one more bsod :(
 


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#4
Intel utilite says: This version is valid.
 


kemical

Windows Forum Admin
Staff member
Premium Supporter
Microsoft MVP
#5
What size is your PSU? Also when did the bsod's start? When you first got the new card or since that time? Have you checked the card for temperature when gaming?
This app will help when monitoring temps:
http://www.cpuid.com/softwares/hwmonitor.html
 


#6
400 V first in this pc ware geforce 8500 gt than i put this (readeon hd 5750) from that time i am getting bsod.Temperature when playing 40oC. At first was like that in foto .
 


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#7
And my pc 64bit :)
 


kemical

Windows Forum Admin
Staff member
Premium Supporter
Microsoft MVP
#8
Hmm.... If you look in the start menu find command prompt. Right click on it and choose properties. Look for 'run as administrator' and click that. Once you have an admin command prompt open type:
sfc /scannow
Press enter and await results. I'm wondering if your system files are corrupt.
 


#9
No corrupt files :)
 


kemical

Windows Forum Admin
Staff member
Premium Supporter
Microsoft MVP
#10
Is it possible for you to test the graphics card in a friends machine? If it bsod's in their machine too then you know it possibly defective. If you can't use a friends machine try testing the card with Furrmark as this will stress the card. If the card fails or you get a bsod then your card might be defective.
http://www.ozone3d.net/benchmarks/fur/
 


#11
I will try that. Thanks you.
 


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