I need help, i am getting BSOD on my xfx readeon 5750

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by xjustass, Jan 30, 2014.

  1. xjustass

    xjustass Member

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    I am getting bsod on my xfx readeon hd 5750, when playing or doing something. Sometimes my video card stopped worked. Can you help me?
     

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    #1 xjustass, Jan 30, 2014
    Last edited: Jan 30, 2014
  2. kemical

    kemical Windows Forum Admin
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    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck A0000001, {5, 0, 0, 0}
    
    Probably caused by : atikmdag.sys ( atikmdag+4d701 )
    
    Followup: MachineOwner
    
    Hi,
    every dmp file you sent was the same as the above. So let's check on your driver situation:

    I'm unsure about your motherboard and what bios update it needs so I'm going to advise to leave the bios alone for now. If we need to come back to that then we will.

    atikmdag.sys Mon Jun 27 20:38:05 2011: GPU driver. Download the application found here:
    http://www.wagnardmobile.com/DDU/
    Use this ( you need to run it in safe mode) to un-install your current gpu drivers. What it also does is to remove any left over bits n bobs left behind by previous driver installs.
    The latest WHQL AMD driver for your card is here:
    http://support.amd.com/en-us/download/desktop?os=Windows%207%20-%2064

    Your Intel drivers need updating. Run the driver utility found here:
    https://downloadcenter.intel.com/Default.aspx

    See how you get on after updating the above. Any further dmp files please post.
     
  3. xjustass

    xjustass Member

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    Thank you :) but i get one more bsod :(
     

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    #3 xjustass, Jan 30, 2014
    Last edited: Jan 30, 2014
  4. xjustass

    xjustass Member

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    Intel utilite says: This version is valid.
     
  5. kemical

    kemical Windows Forum Admin
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    What size is your PSU? Also when did the bsod's start? When you first got the new card or since that time? Have you checked the card for temperature when gaming?
    This app will help when monitoring temps:
    http://www.cpuid.com/softwares/hwmonitor.html
     
  6. xjustass

    xjustass Member

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    400 V first in this pc ware geforce 8500 gt than i put this (readeon hd 5750) from that time i am getting bsod.Temperature when playing 40oC. At first was like that in foto .
     

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  7. xjustass

    xjustass Member

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    And my pc 64bit :)
     
  8. kemical

    kemical Windows Forum Admin
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    Hmm.... If you look in the start menu find command prompt. Right click on it and choose properties. Look for 'run as administrator' and click that. Once you have an admin command prompt open type:
    sfc /scannow
    Press enter and await results. I'm wondering if your system files are corrupt.
     
  9. xjustass

    xjustass Member

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    No corrupt files :)
     
  10. kemical

    kemical Windows Forum Admin
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    Is it possible for you to test the graphics card in a friends machine? If it bsod's in their machine too then you know it possibly defective. If you can't use a friends machine try testing the card with Furrmark as this will stress the card. If the card fails or you get a bsod then your card might be defective.
    http://www.ozone3d.net/benchmarks/fur/
     
  11. xjustass

    xjustass Member

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    I will try that. Thanks you.
     
    #11 xjustass, Feb 2, 2014
    Last edited: Feb 2, 2014

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