Windows 7 I blue screen because of flash player

Nichols

New Member
Joined
Feb 21, 2010
Messages
2
every time i try to watch a flash video, whether it be from youtube or a tv station's webside like fox or abc i will get a bluescreen when i go full screen. somethimes it doesn't happen for 1 min, sometimes i can even watch a full episode in full screen before it crashes. but it keeps happening. does anybody know what is happening or even how i could fix it. at least give me somewhere to start.

I have a Dell Studio 1557.
 
Solution
Experiencing a blue screen error when trying to watch Flash videos in full screen can be frustrating. Here are some steps to troubleshoot and potentially fix this issue:

Steps to Resolve Blue Screen Errors When Watching Flash Videos:​

  1. Update Graphics Drivers:
    • Outdated or corrupt graphics drivers can cause issues. Visit the Dell website or use a third-party tool to update your graphics drivers.
    []Update Adobe Flash Player:
    • Make sure you have the latest version of Adobe Flash Player installed. Updating it can resolve compatibility issues that may cause the blue screen.
    [
    ]Disable Hardware Acceleration:
    • In the Flash Player settings, disable hardware acceleration.
      • ...
Experiencing a blue screen error when trying to watch Flash videos in full screen can be frustrating. Here are some steps to troubleshoot and potentially fix this issue:

Steps to Resolve Blue Screen Errors When Watching Flash Videos:​

  1. Update Graphics Drivers:
    • Outdated or corrupt graphics drivers can cause issues. Visit the Dell website or use a third-party tool to update your graphics drivers.
    []Update Adobe Flash Player:
    • Make sure you have the latest version of Adobe Flash Player installed. Updating it can resolve compatibility issues that may cause the blue screen.
    [
    ]Disable Hardware Acceleration:
    • In the Flash Player settings, disable hardware acceleration.
      • Right-click on a Flash video, select "Settings," then uncheck the box for hardware acceleration.
    []Clear Browser Cache:
    • Clear your browser's cache and cookies to ensure a clean browsing experience.
    [
    ]Run System File Checker:
    • Open a Command Prompt as an administrator and run the command sfc /scannow to scan and repair system files.
    []Check for Malware:
    • Perform a full scan of your system with a reliable antivirus program to check for any malware that could be causing the issue.
    [
    ]Check for Overheating:
    • Ensure that your laptop is not overheating. Clean the vents and ensure proper airflow to prevent overheating issues.
    []Monitor Event Viewer:
    • Check the Event Viewer for any specific error messages related to the blue screen. This might provide more insight into the cause of the crash.
    [
    ]Check Memory and Hardware:
    • Run a memory diagnostic tool to check for any memory issues. Also, ensure that all hardware components are properly connected.

      Additional Tips:​

      • Use an Alternative Browser: If the issue persists, try watching the videos in a different web browser to see if the problem is browser-specific.
      • Check for Windows Updates: Ensure that your operating system is up to date with the latest Windows updates.
      Starting with these steps should help you diagnose and potentially resolve the blue screen issue while watching Flash videos on your Dell Studio 1557. If the issue persists, seeking assistance from a tech support professional might be necessary.
 
Solution