PRJ

New Member
Joined
Dec 24, 2009
Messages
4
I have limited tech knowledge but here's the issue:

I had a motherboard crash on a laptop running XP Home and wound up buying a new Gateway w/Windows 7. My backup data was on an external drive that was 3 years old, backed up using the NTBACKUP command. Windows 7 will not run NTBACKUP, so I had my cousin (a PC tech) transfer the data from the ext. drive to a DVD.

I've been able to get just about everything I needed from the DVD EXCEPT my Outlook e-mails, contacts and addresses. Using Outlook's import function wouldn't recognize the Outlook and Outlook Archive files on the ext drive, so I dragged them to a folder on my new desktop and unlocked them (they were read-only). Now, though I can't get Outlook import to let me highlight the specific files in the desktop folder (I CAN see them in the drive detail), I do try to complete the process at the folder level. That brings up a message saying it can't open the 'mail folder', so can I assume it's finding a folder that it can't open? BTW- the Outlook import function gives only 2 import source choices: Edurora and Outlook EXPRESS (no plain Outlook) so I choose OE.

This is the last data I really need to get from that backup and it's been frustrating. Next step is to pull the original drive and send it to my cousin to see if he can access the needed data better from the hard drive itself than he could from the backup drive.

Any help appreciated.
 
Solution
It sounds like you're encountering issues with importing your Outlook emails, contacts, and addresses from an older backup into your new Windows 7 system. Here are some steps you can take to try and resolve this problem:

Steps to Import Outlook Data into Outlook Express on Windows 7​

  1. Locate Outlook Data Files:
    • Find the folder containing your Outlook data files (PST files) on your desktop.
    []Import into Outlook Express:
    • Since you mentioned that the Outlook import function only provides the option for importing from "Edurora and Outlook EXPRESS," here's how you can proceed with importing into Outlook Express:
      • Open Outlook Express.
      • Go to File > Import > Messages.
      • Select...
It sounds like you're encountering issues with importing your Outlook emails, contacts, and addresses from an older backup into your new Windows 7 system. Here are some steps you can take to try and resolve this problem:

Steps to Import Outlook Data into Outlook Express on Windows 7​

  1. Locate Outlook Data Files:
    • Find the folder containing your Outlook data files (PST files) on your desktop.
    []Import into Outlook Express:
    • Since you mentioned that the Outlook import function only provides the option for importing from "Edurora and Outlook EXPRESS," here's how you can proceed with importing into Outlook Express:
      • Open Outlook Express.
      • Go to File > Import > Messages.
      • Select Microsoft Outlook and follow the steps to import the messages.
    [
    ]Importing Contacts and Addresses:
    • For contacts and addresses, you might need to export them separately from Outlook and then import them into Outlook Express.

      Additional Suggestions:​

    • Repair Outlook Data Files:
    • Before attempting the import, make sure your Outlook data files are not corrupted. You can use the built-in ScanPST tool to repair any issues with the PST files.
    • Search for "ScanPST.exe" on your system and run it on your Outlook data files.
    • Compatibility Mode:
    • If you have the old PST file from Outlook, try opening it in a newer version of Microsoft Outlook (like Outlook 2010/2013/2016) installed on your computer before importing it into Outlook Express.
    • Convert PST to CSV:
    • Another approach is to convert your Outlook data (emails, contacts, addresses) to CSV format using a third-party tool or Outlook itself. You can then import the CSV files into Outlook Express. By following these steps, you should be able to import your Outlook data successfully into Outlook Express on your Windows 7 system. If you continue to experience issues, consider seeking assistance from a professional or look into specialized tools that can help with Outlook data conversion and migration.
 
Solution