install.exe has stopped working

#1
Hi everyone
I have windows 7 on my laptop which is a lenovo ideapad S10-3. Now I have recently bought the BSNL EVDO AC 8700 but everytime i try to run the installation CD ROM on my laptop, I see this message " install.exe has stopped working.the problem details are as follows.Please help
Problem signature:
Problem Event Name: APPCRASH
Application Name: Installer.exe
Application Version: 0.0.0.0
Application Timestamp: 48b28da1
Fault Module Name: Installer.exe
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 48b28da1
Exception Code: 40000015
Exception Offset: 0002b71c
OS Version: 6.1.7600.2.0.0.768.11
Locale ID: 1081
Additional Information 1: 82d2
Additional Information 2: 82d2ac108aa46a19427efbf2d8593ac9
Additional Information 3: 4128
Additional Information 4: 4128e3cf8d899add99e3d303ad7d6cdb
 


#2
Hi and welcome.

Try downloading the modem driver from the manufacturer's website and install that.

 


#3
already tried that but no benefit
 


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