Windows 10 Laptop wont wake up with mouse or keyboard

[LT72884]

Ok, so i have my laptop setup to "do nothing" when lid is closed. I have it this way so i can use a monitor and have the laptop in a stand behimd the monitor due to very limited space.

I am runnimg win10. I have a wireless mouse and keyboard hooked up. I went to device manager to ensure that "use this device to wake up pc" was checked on all my devices, and they were.

Not beimg able to wakeup the laptop defeats the purpose of using a monitor and trying to save space. Please help me figure this out

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[Neemobeer]

You will also likely want to make sure USB selective suspend is turned off in your power plan and may also need to turn off power management on the USB hub

 

[LT72884]

You will also likely want to make sure USB selective suspend is turned off in your power plan and may also need to turn off power management on the USB hub

Ok, where are thoae options at? My laptop is about 5 years old.

I also checked my bios to see if there was an option for usb wake, and there was not. Thanks

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[Neemobeer]

Suspend is under Control Panel > Power Options > which ever plan you have active > advanced settings

The other options are in Properties > Power Management in Device manager.
You'll need to do it on the USB device itself and the hub it's connected to and the root controller it's connected to. Most systems will only have one controller and possibly multiple hubs

 

[LT72884]

I just tried them all, only 3 had options for power management but the check box for allow to wake was greyed out

ThanksLink Removed

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[LT72884]

All of them show this and under properties of controller, no power management tab

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[Neemobeer]

You may need to look at the devices in usbview which is part of the Windows debug tool kit. See if you disable the power settings

 

[LT72884]

Is the debug somethkng all ready installed.or do i need to download it from MS? Thanks

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[Neemobeer]

It has to be downloaded. It's part of the Windows SDK

 

[LT72884]

Sounds good. I will try and find it

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[Neemobeer]

Download Debugging Tools for Windows - WinDbg - Windows drivers

 

[Neemobeer]

All I can tell you is power management is pretty complicated and some devices don't support waking from different power levels. The wireless keyboard/mouse may not support it or the receiver is going to a device power level that is basically off. If that's the case the receiver would have no power and therefore not pick up any transmissions from the keyboard or mouse

 

[LT72884]

Yeah, thats what im thinking is happening. Every thing is at least 5 to 7 years old.

Wait, i do have a newer mouse and keyboard i can try. Didnt even think of that.

Ok, once i have usbview, what am i looking for? I have not downloaded it yet

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[Neemobeer]

It just to help see which hubs you need to disable the power off setting in device manager. There are a lot more details in there but not worth explaining them nor do I know what they all are.

 

[LT72884]

Whar doesnt make sense, the same keyboard, mouse etc, will wake up my deaktop pc no issues....

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[Neemobeer]

They probably support D3 wake

 

[LT72884]

Hmm, so how do i enable that on the laptop then? Isnt d3 wake the same as WOL?

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[Neemobeer]

Those are device power states.
Device Power States - Windows drivers

 

[LT72884]

Oh, ok, i was off haha. Well, im guessing im going to have to make a external switch or a mechanical lever of some sorts to push the button on or something like that. Jp has me really locked down. I cant take the laptop appart and make a desktop pc because i do use this for school.



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[LT72884]

Ok, something new. I left it to sleep for about an hour, came back and even its OWN keyboard and touch pad wont wake it up. I litterally have to puch the blinking power button to wake it up..

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