Windows 10 Log in trouble Windows 10

RitaWebber

New Member
Joined
Jul 30, 2015
Messages
23
I downloaded Windows 10 last night and it was working great until I did a restart to update my AVG . Then it wouldn't accept my Microsoft password to log in to my laptop . I am able to log in to my Microsoft account on my tablet and I even changed my password twice but it still gives me the incorrect password message .
 
Solution
The trouble is you can't really do a clean install even if you knew how to do one because in order to get a new key for windows 10 you have to do an upgrade so your win 8.1 key will eventually change for a win 10 key. If you clean installed this won't be able to happen.
Some users have described having success using this method:

1. Go into "C:\Windows\SoftwareDistribution\Download" and delete everything in that folder.
2. Now, run the command prompt as an administrator. Type in "wuauclt.exe /updatenow".
3. Go to your Control Panel > Windows Update and your Windows 10 will start downloading again.
 
Hi Dave, When you do the clean install you skip the first part where it asks for a key. It will activate it without entering the key. I thought you had to have one too but a friend of mine just did a clean install and said he bypassed entering the key. Out of curiosity I did another clean install to see if that was the case. It worked without having a key. I still think it is a good idea to use jelly bean or speccy or some program to find it. and keep it on hand in case you do ever need it.
 
My mistake Dave, For some feeble reason when I read your comment you said password and I was thinking key. I apologize for that mistake.
 
I'm up and running and using Windows 10 right now. You guys have been the best!!

Everything is working great. I logged on perfectly and downloaded my AVG and Malabytes right away. I have one more really minor question. I normally use Chrome and I still have it but I saw where I could import my favorites to Edge, which I did. Is there some way to pin my favorites bar under the address bar like it is on my Chrome page?
 
Excellent!
As for Edge follow my screenshots to enable the favourites bar:




I also arrowed where you can import your favourites too.(oops I see you already did that..) Any problems post back.
 
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