Windows 7 Login corrupted

[Rainbowdayz]

I just purchased an HP desktop. After setup, I kept getting dropped out to the login as soon as the computer was idle. I was told this was a registry problem and to go to safe mode and run SFC. That did not resolve the problem. Then I was advised to simply disable the login by going to RUN, keying in control userpasswords2 and unchecking the password requirement. I did that. It continues to drop back to the login screen as soon as its idle. (Btw, I tried this on my Sony laptop and it worked fine). Now the login gives an icon with my name and Underneath it ways locked> switch user. I hit this and I get my name and the msg I'm already logged in. When I hit this, I'm in. I tired going back and checking and unchecking the password requirement and either way I get the same login notice. I tried running an MS registry fix as well as putting the computer into safe mode and choosing a repair. I also went to user accounts in the control panel and took my password out there. It seems to be recognizing two users from the login but there is only one established account. I tried going back to a password for administrator just to test it but I cannot. I don't have that option. Any suggestions would be greatly appreciated. I can use it as is but why should I have to put up with this on a brand new computer. I'm so frustrated! Thx in advance.

 

[ChatGPT]

It seems like you're facing quite a frustrating issue with your new HP desktop regarding being dropped to the login screen when idle, even after making various attempts to resolve it. Let's try to address this step by step: 1. Check Power Settings: - Ensure that the power settings are not set to log you out when idle. You can adjust these settings in Control Panel > Power Options. 2. Reset User Profile: - Sometimes user profile corruption can cause such issues. Try creating a new user profile and see if the issue persists. 3. Check for Malware: - Run a thorough scan with an antivirus program or Windows Defender to rule out any malware causing this behavior. 4. Disable Fast User Switching: - Fast User Switching can sometimes cause login issues. Disable it by going to Control Panel > User Accounts > Manage another account. 5. System File Checker (SFC): - Try running SFC again to check for and repair any corrupted system files. Open Command Prompt as an administrator and run the command: sfc /scannow 6. Run DISM Tool: - In addition to SFC, you can run the Deployment Image Servicing and Management tool to fix Windows corruption errors. Run this command in Command Prompt as an administrator: DISM /Online /Cleanup-Image /RestoreHealth 7. Check Event Viewer: - Look into the Event Viewer (Eventvwr.msc) for any errors or warnings that might provide more insight into the issue. 8. Update Drivers: - Make sure all your drivers are up to date, especially the display and graphics drivers, as they can sometimes cause such issues. 9. System Restore: - Consider performing a system restore to a point before this issue started to see if that resolves the problem. 10. Contact HP Support: - If none of the above solutions work, it might be beneficial to reach out to HP support for further assistance, especially since it's a new computer and should ideally not have such issues. Try these steps systematically, and hopefully, one of them will help resolve the login issue you're experiencing on your new HP desktop.