Media player security upgrade

#1
I am trying to run Sky Player on windows 7. When I run it is says I need to upgrade the media player security and gives a web site. I click the link and it takes me to the security upgrade site. I click the upgrade button but then Internet Explorer stops responding. Anyone know how to fix this or is there another way to upgrade (manually?). The web sire link is

Security component upgrade

Thanks

Clash
 


kemical

Windows Forum Admin
Staff member
Premium Supporter
Microsoft MVP
#2
Hi Clash,
I tried your link with no problems what so ever...
Try running the page in 'compatibilty view'.. Also try cleaning out your old temp files ect by using 'Disk Clean' or this app:

Download CCleaner 2.22.968 - FileHippo.com
 


#3
Thanks for the reply but tried both the above and Explorer still stops working. :(
Any other ideas? Anyone?
 


kemical

Windows Forum Admin
Staff member
Premium Supporter
Microsoft MVP
#4
If in doubt try a different browser?
 


#5
I have tried Firefox but the upgrade button is greyed out when trying with that....thought microsoft only allowed internet explorer on their web sites?
 


#7
Thanks for your help.....I finally sorted it. I had to run explorer as administrator and it worked. I'm already logged in as admin so why would I have to do this?
 


kemical

Windows Forum Admin
Staff member
Premium Supporter
Microsoft MVP
#8
Glad you got it fixed.. I'm unsure why you had to do the extra command, I guess it's inbuilt to stop others from messing around or making mistakes?
 


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