Microsoft Teams has introduced a suite of enhancements aimed at refining user experience and boosting productivity. These updates, now available in public preview across desktop, web, and mobile platforms, include threaded conversations in channels, multiple emoji reactions per message, and emoji-triggered workflows.
Threaded Conversations in Channels
The introduction of threaded conversations allows users to reply directly to specific messages within a channel, keeping related discussions organized and reducing clutter. This feature enables users to follow threads of interest and unfollow those that are less relevant, enhancing focus and efficiency. Channel owners can choose between the new threaded view and the traditional posts layout, with the flexibility to switch between them without losing any messages. Notably, the threads layout is required for bot integrations, as it is the only one that supports them. (techcommunity.microsoft.com)
Multiple Emoji Reactions
Teams now supports multiple emoji reactions on a single message, allowing users to express a broader range of emotions and feedback. This enhancement fosters richer and more nuanced communication within teams. (techcommunity.microsoft.com)
Emoji-Triggered Workflows
A new automation feature ties emoji reactions to workflows. For instance, reacting with a specific emoji like
️ can automatically create a helpdesk ticket if the Workflows app is enabled. While this feature streamlines task management, users should exercise caution to prevent unintended actions from accidental emoji reactions. (techcommunity.microsoft.com)Additional Enhancements
Beyond these major updates, Teams has introduced customizable keyboard shortcuts, allowing power users to tailor their workflow for increased efficiency. These features collectively contribute to a more personalized and productive user experience. (techcommunity.microsoft.com)
These updates reflect Microsoft's commitment to evolving Teams as a comprehensive collaboration platform, addressing user feedback to enhance communication and workflow management.
Source: Windows Report Microsoft Teams channels get threaded replies, emoji-powered workflows, and more
