Moniter keeps crashing windows 8.1

Discussion in 'Windows 8 Help and Support' started by TheSpecktator, Jun 17, 2015.

  1. TheSpecktator

    TheSpecktator New Member

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    my computer monitor keep's crashing i've had this problem for 1-3 years and it usually stops in 1-4 weeks and i want to fix this error it used to say "Display driver has stopped working...." but now it doesnt say nothing it just crashes this usually happens when im playing games like minecraft
    here's an example of what my screen looks like when my monitor crashes it goes on different colors the monitor changes into random colors its always a different color
    [​IMG] [​IMG]
     
  2. kemical

    kemical Windows Forum Admin
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    Hi,
    can you list your system specification please? Usually when a display driver stops working it's down to the driver itself and updating or changing the driver can help. Are you running with the latest gpu driver at the moment?
    Heat is also another major cause for graphics to suddenly stop and if you haven't cleaned out the system in a while then dust might be causing a heating situation?
     
  3. TheSpecktator

    TheSpecktator New Member

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    i havent cleaned my pc that may cause the my pc to crash here's my system
    [​IMG]
     
  4. TheSpecktator

    TheSpecktator New Member

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    i dont clean my pc that is maybe the cause of this
    [​IMG]
     
  5. kemical

    kemical Windows Forum Admin
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    Looks like you have a decent system there... If you open the add and remove programs section (found under Programs via the control panel) you should be able to see which driver your currently using either AMD or Nvidia followed by the version number. Can you please post the info also and I'll be able to point you in the right direction regarding updates.
     
  6. TheSpecktator

    TheSpecktator New Member

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    Im using AMD Radeon R9 200 series version: 14.501.1003.0
     
  7. kemical

    kemical Windows Forum Admin
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    This relates to Catalyst Omega 14.12 Whql drivers : http://forums.guru3d.com/showthread.php?t=395312

    Try installing AMD's latest Beta driver. Beta drivers are basically the same as a whql driver but don't have the Microsoft licence and so must be called beta.

    First though remove the original driver using this application:
    http://www.wagnardmobile.com/DDU/ddudownload.htm
    Make sure you boot into safe mode then use the above. This makes sure everything is removed and nothing untidy left behind.
    Download and install the latest beta:
    http://support.amd.com/en-us/kb-articles/Pages/latest-catalyst-windows-beta.aspx
     
  8. TheSpecktator

    TheSpecktator New Member

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    i still crash i've cleaned my pc and i installed the latest beta and i still crash :/
     
  9. kemical

    kemical Windows Forum Admin
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