new WAN

Discussion in 'Windows 8 Hardware' started by bassfisher6522, May 18, 2013.

  1. bassfisher6522

    bassfisher6522 Essential Member

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    I just checked in my device manager and found and new device installed that I didn't install. It's a WAN miniport (Network Monitor) #2, which has the yellow triangle and exclamation point in it. Windows can't laod drivers required for this device. (code31)

    I don't have any wireless hardware on my PC. This was installed on 5/15 and I believe it came with the last the 8 auto updates (18 of them I think) because the dates match. It wont update through device manager, it wont uninstall.

    Any body else with this problem...generally I'm pretty good a tracking stuff like this down...not this time.
     
  2. ginovat

    ginovat Well-Known Member

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    There is a very detailed post that explains how to uninstall WAN miniports. It 's a bit lengthy but very doable. Link
     
  3. bassfisher6522

    bassfisher6522 Essential Member

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    Thanks for the link. Followed instructions in link but when it comes to step 4, MAC Bridge miniport is not listed and can not proceed from there.
     
  4. ginovat

    ginovat Well-Known Member

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    Here's another semi related article that describes how to remove it. So far, that's all I've been able to find. Link
     
  5. ginovat

    ginovat Well-Known Member

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    Will it allow you to disable the miniport and then try to uninstall it?
     
    #5 ginovat, May 19, 2013
    Last edited by a moderator: May 19, 2013
  6. bassfisher6522

    bassfisher6522 Essential Member

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    Tried that...no go. So for now it's disabled. I just wonder where the hell it came from, since I don't have anything wireless on my PC or blue tooth for that matter. Not even on the mobo...just showed up after last batch of MS updates.
     
  7. ginovat

    ginovat Well-Known Member

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    If that particular update was only for that driver, you could always uninstall that update article id number. I had to uninstall a update from MS on my Windows 7 system a while back because of some security breach associated with that specific update.
     
    #7 ginovat, May 19, 2013
    Last edited by a moderator: May 19, 2013
  8. bassfisher6522

    bassfisher6522 Essential Member

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    I tried looking for it in the MS update history, but there is no way to tell which update pertains to that bogus driver. They all seem to be system related.
     
  9. ginovat

    ginovat Well-Known Member

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    It seems that you’re not the only one that’s getting the wan miniport disabled error. Over the last few days reports are starting to grow of users with the same problem. I've read about it on a couple of forums. The update that causes this is KB2836988 .

    Unfortunately you can’t get rid of the error by just uninstalling it. You will have to rollback updates just prior to May. Then install all of the updates over again, while “hiding” Update KB2836988. For more info click here
     
    #9 ginovat, May 20, 2013
    Last edited by a moderator: May 20, 2013

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