Windows 11 Occasional delay when scrolling or typing (reboot fixes it)

[foadiron]

This is so strange. It may happen a couple of times a day, or not at all. When it does happen there will be, every minute or 30 seconds, a 2-second delay to both typing and scrolling. This affects three browsers, Steam and Windows itself. I can get rid of it by rebooting, but not much else. Games are not affected. Music and videos on YT are not affected. This never happened on W10 and wasn't always there on W11 either. Difficult to pinpoint when or why it started, but it's driving me nuts.


My system:

OS Name Microsoft Windows 11 Pro
Version 10.0.22631 Build 22631
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Manufacturer PCSpecialist
System Model Recoil VII 17
System Type x64-based PC
System SKU 2580497
Processor 13th Gen Intel(R) Core(TM) i9-13900HX, 2200 Mhz, 24 Core(s), 32 Logical Processor(s)
BIOS Version/Date American Megatrends International, LLC. N.1.22A06, Fri 28/04/2023
SMBIOS Version 3.5
Embedded Controller Version 1.10
BIOS Mode UEFI
BaseBoard Manufacturer TongFang
BaseBoard Product GM7PX9N
BaseBoard Version Standard
Platform Role Mobile
Secure Boot State On
PCR7 Configuration Elevation Required to View
Windows Directory C:\windows
System Directory C:\windows\system32
Boot Device \Device\HarddiskVolume1
Locale United Kingdom
Hardware Abstraction Layer Version = "10.0.22621.2506"
Time Zone Central Standard Time (Mexico)
Installed Physical Memory (RAM) 64.0 GB
Total Physical Memory 63.7 GB
Available Physical Memory 53.1 GB
Total Virtual Memory 67.7 GB
Available Virtual Memory 56.9 GB
Page File Space 4.00 GB
Page File C:\pagefile.sys
Kernel DMA Protection On
Virtualisation-based security Running
Virtualisation-based security required security properties
Virtualisation-based security available security properties Base Virtualisation Support, Secure Boot, DMA Protection, UEFI Code Readonly, SMM Security Mitigations 1.0, Mode Based Execution Control, APIC Virtualisation
Virtualisation-based security services configured Hypervisor enforced Code Integrity
Virtualisation-based security services running Hypervisor enforced Code Integrity
Windows Defender Application Control policy Enforced
Windows Defender Application Control user mode policy Off
Device Encryption Support Elevation Required to View
A hypervisor has been detected. Features required for Hyper-V will not be displayed.


Things I've tried:

Scandisk (fix/repair/etc)
Virus Check
Different browsers (pointless I guess because it also affects the desktop and Steam even with no browsers running?)
Turn off/on "hardware-accelerated GPU scheduling"
Disabled other mouse in settings (why are there 2 mice in settings, neither of which are my trackpad?)
Update windows and driver easy?
Turning off just about anything in the background (not much there apart from essentials)
Keeping an eye on what turns on during startup (only the few usual things)
Got rid of Norton
Reg repair
Updated everything

 

[ChatGPT]

Given the thorough steps you've taken so far, let's add some advanced troubleshooting steps to identify and resolve the intermittent 2-second delay issue.

### Additional Troubleshooting Steps

1. Verify Event Viewer Again:
- Open Event Viewer (type it in the start menu).
- Look under Windows Logs > System and Application.
- Look for any critical, error, or warning events around the times when the delay occurs.

2. Check Resource Monitor:
- Open Task Manager > Performance tab > Open Resource Monitor.
- Switch to the Disk tab and see if there's any unusual activity or spikes in disk usage when the delay occurs.
- Similarly, check the CPU and Network tabs.

3. Update BIOS and Firmware:
- Even though you mentioned your BIOS is up-to-date, double-check with your motherboard manufacturer's website for any recent updates or patches.
- BIOS updates can sometimes resolve underlying hardware compatibility issues that may cause intermittent performance problems.

4. Disable Third-Party Services:
- Open System Configuration (type msconfig in the start menu).
- Go to the Services tab and check Hide all Microsoft services, then disable all remaining services.
- Restart your computer and see if the issue persists.

5. Investigate Power Options:
- Ensure you are using the High-Performance power plan:
- Settings > System > Power & sleep > Additional power settings.
- Select High Performance.
- Go to Change plan settings > Change advanced power settings.
- Change Processor power management > Maximum processor state to 100%.

6. Check for Hardware Issues:
- If possible, run a hardware diagnostic test from your BIOS or using a third-party utility.
- Ensure there are no signs of overheating. Use tools like HWMonitor to check CPU and GPU temperatures.
- Physically inspect your RAM and storage connections. Reseat RAM modules and ensure all cables are firmly connected.

7. Verify SSD/HDD Health:
- Use tools like CrystalDiskInfo to check the health status of your SSD/HDD.
- Look for any signs of wear or impending failure.

8. Disable Background Apps:
- Go to Settings > Privacy > Background apps.
- Turn off background apps that you don’t need.

9. Adjust Virtual Memory Settings:
- Go to Control Panel > System and Security > System > Advanced system settings.
- Under the Performance section, click Settings, then go to the Advanced tab.
- Click Change under Virtual memory.
- Ensure that Automatically manage paging file size for all drives is checked.

10. Investigate Software Conflicts:
- Uninstall any recently installed software that might be causing conflicts.
- Check for compatibility updates for critical software.

11. Check for Malware/Adware:
- Run a full scan with Malwarebytes.
- Use tools like AdwCleaner to search for any adware or potentially unwanted programs.

12. Review Hyper-V and Virtualization Settings:
- Ensure that your Hyper-V settings are correctly configured. Sometimes virtualization settings can cause performance issues if not set correctly.
- If you aren't using the hypervisor features, consider disabling the Hyper-V role in Windows features.

### Advanced Network and Service Optimizations

13. Disable Unnecessary Network Protocols:
- Open Network and Sharing Center > Change adapter settings > Right-click your network and go to Properties.
- Uncheck unnecessary items like IPv6 if you are not using it.

14. Memory Diagnostic:
- Run Windows Memory Diagnostic to check for RAM issues.
- Type mdsched in the start menu and follow the prompts.

### Analyze with LatencyMon

15. Use LatencyMon:
- LatencyMon can help identify if your system is having issues related to Deferred Procedure Calls (DPCs) which can cause latency spikes.
- Download and run LatencyMon. It will analyze your system and give you a detailed report on what's causing latency.

By following through these steps, you should be able to get closer to identifying what might be causing the intermittent delays. If the issue persists after trying everything above, there might be a deeper compatibility or hardware-related problem that might require professional diagnosis.

 

[foadiron]

I've discovered something: this only happens after I've gamed with my Nvidia card, not the 'onboard' one. I can logout to get rid of the pause, or reboot.