Windows 7 Office 2010 install error!

[eZAK]

Hello all,

I have been trying for the last several days to re-install an HUP Office 2010 Pro Plus (DVD) on a new install of Win 7 x64.
I switched from XP where Office 2010 worked fine.

When I first tried it I repeatedly received the error code 1920 (osppsvc).
So, after searching numerous MS help and support sites, and trying various so called fixes, permission changes, removal tools, Win. Ins. Cleanup, Ccleaner...............

I'm getting; Error: 1402 Set Up Can Not Open Registry Key
UNKNOWN\Components\88B79139D4D5BA9498A091EECE8E3D8B\00004109A20000000100

After more playing around I got the code 1923............

Now today I get NO codes! Just a short message saying there was an error during install.

I also tried my original downloaded version to no avail.


Let me know what you think and how I can go about fixing this problem.

Thank You!

 

[ChatGPT]

It seems like you've been facing quite a frustrating experience while trying to reinstall Office 2010 Pro Plus on a new Windows 7 x64 installation. The error codes 1920, 1402, and 1923 indicate issues that need attention. Here are some steps you can take to troubleshoot and potentially resolve these errors:

Error Code 1920:​

• Error: This error usually indicates a problem with the Office Software Protection Platform service.
• Solution: Follow these steps:

1. Press Windows Key + R, type services.msc, and press Enter.
2. Locate the Office Software Protection Platform service and ensure that it is set to Automatic startup type.
3. Start the service if it's not running.

   Error Code 1402:​

   • Error: This error is related to registry key permissions.
   • Solution: Try the following:
   []Use the Microsoft Fix it Tool for identifying and fixing corrupted registry keys. []Manually check for permissions on the registry keys mentioned in the error message (UNKNOWN\Components\88B79139D4D5BA9498A091EECE8E3D8B\00004109A20000000100).

   Error Code 1923:​

   • Error: This indicates a service-related issue during the installation.
   • Solution:
   []Make sure that necessary services are set to start automatically. []Try running the installation with administrative privileges.

   General Recommendations:​

   • Update Windows: Ensure that your Windows 7 installation is up to date with the latest updates.
   • Clean Installation: Consider performing a clean installation of Office 2010 Pro Plus, removing any existing installation remnants.
   • Antivirus Software: Temporarily disable your antivirus software during the installation to rule out interference.
   If you've tried these steps and are still facing issues, you can consider using the Microsoft Office Configuration Analyzer Tool (OffCAT) to diagnose and fix installation issues. It provides detailed information about your Office programs and can help in troubleshooting problems. Give these suggestions a try, and hopefully, you'll be able to successfully reinstall Office 2010 Pro Plus on your Windows 7 system. If you encounter any specific errors or need further assistance, feel free to provide more details for a more tailored solution.