please help me, whenever i log onto my laptop im prompted as other user then i am told password is incorrect. i then can switch to my proper account and i am fine. on user settings there is only my main account. why the hell is this happening.
I do not claim to have a solution for you, just a couple of troubleshooting suggestions :
1. Run a full virus scan and see if it catches any. If you do not have Malwarebytes, I would suggest you install a FREE edition and run it. It is the best in the business. http://www.malwarebytes.org/antimalware/
If it tells you it has found corrupt files but unable to repair them, use this method : In the SAME cmd ( run as admin ) window, copy and paste this command at the flashing prompt.... DISM /Online /Cleanup-Image /RestoreHealth press Enter. It will take quite a while. Sit back and let it does its job.
please help me, whenever i log onto my laptop im prompted as other user then i am told password is incorrect. i then can switch to my proper account and i am fine. on user settings there is only my main account. why the hell is this happening.
Create a new administrator account, give it a password. Log on to it and make sure it is working fine. This will be your emergency admin account if things got rough.
Now, I would like you to elaborate what you said in the initial post because I am confused ..... When you turn on your computer, you will see the sign in screen. Yes ? 1. What do you mean " im prompted as other user " ? 2. How did you "switch" to your proper account ?