Microsoft is quietly moving the Phone Link app’s built-in photo gallery into File Explorer, replacing the in‑app viewer with a File Explorer–based experience and prompting users to switch to the Mobile Devices/File Explorer flow instead.
Phone Link (formerly Your Phone) has been one of Windows 11’s most useful cross‑device continuity tools: it mirrors notifications, exposes messages and calls, lets you mirror Android apps in a window, and — until now — included a simple gallery for viewing recent phone photos directly inside the Phone Link UI. That gallery was designed as a lightweight “most recent photos” view for fast grabs and drag‑and‑drop into desktop apps; community investigation and product notes have repeatedly described the view as limited to a working set of recent images rather than a full phone backup.
Over the last year Microsoft pushed deeper integration between Windows and Android by adding a Mobile Devices management pane in Settings and the ability to mount a paired Android phone inside File Explorer as a virtual device. File Explorer’s integration exposes full phone folders, supports multi‑select, drag‑and‑drop, copy/paste, and even video playback — capabilities the Phone Link gallery intentionally avoided to keep the UI focused and lightweight. The File Explorer approach first appeared in Insider previews and broader tests during 2024 and 2025. What surfaced publicly this week is a small but significant change in Phone Link: the app now shows a banner alert in the Photos section telling users that “Photos is moving to File Explorer” and encouraging them to enable the File Explorer/mobile device workflow via Settings. The message frames the move as an “upgrade” because File Explorer supports multi‑select, video playback, and more traditional file operations. Early reporting picked this up and validated that the app is redirecting photo access to the File Explorer integration.
Practical next steps: update Phone Link/Link to Windows, enable Show mobile device in File Explorer under Settings → Bluetooth & devices → Mobile devices → Manage devices, and evaluate whether OneDrive or an alternate gallery app better matches your workflow. Microsoft’s support pages explain the setup and prerequisites, and community reports document common troubleshooting steps if the mount doesn’t appear. This is an operationally sensible change but a user‑facing regression for some. Expect more consolidation of overlapping Windows surfaces going forward, and treat this change as a prompt to review cross‑device workflows and backup strategies so your photos remain immediately accessible on the PC — regardless of which Microsoft surface you prefer.
Source: Windows Central Microsoft is removing yet another handy Windows 11 feature — the ability to view photos in the Phone Link app
Background
Phone Link (formerly Your Phone) has been one of Windows 11’s most useful cross‑device continuity tools: it mirrors notifications, exposes messages and calls, lets you mirror Android apps in a window, and — until now — included a simple gallery for viewing recent phone photos directly inside the Phone Link UI. That gallery was designed as a lightweight “most recent photos” view for fast grabs and drag‑and‑drop into desktop apps; community investigation and product notes have repeatedly described the view as limited to a working set of recent images rather than a full phone backup.Over the last year Microsoft pushed deeper integration between Windows and Android by adding a Mobile Devices management pane in Settings and the ability to mount a paired Android phone inside File Explorer as a virtual device. File Explorer’s integration exposes full phone folders, supports multi‑select, drag‑and‑drop, copy/paste, and even video playback — capabilities the Phone Link gallery intentionally avoided to keep the UI focused and lightweight. The File Explorer approach first appeared in Insider previews and broader tests during 2024 and 2025. What surfaced publicly this week is a small but significant change in Phone Link: the app now shows a banner alert in the Photos section telling users that “Photos is moving to File Explorer” and encouraging them to enable the File Explorer/mobile device workflow via Settings. The message frames the move as an “upgrade” because File Explorer supports multi‑select, video playback, and more traditional file operations. Early reporting picked this up and validated that the app is redirecting photo access to the File Explorer integration.
What Microsoft’s official guidance says
Microsoft’s documentation for the Mobile Devices / File Explorer experience explains the exact user flow and the prerequisites required to use the File Explorer phone mount. To enable File Explorer access you open Settings → Bluetooth & devices → Mobile devices → Manage devices, pair your phone, then toggle Show mobile device in File Explorer. The page explicitly notes supported Android versions, pairing requirements, and the effects of toggling the feature. Key points from Microsoft’s documentation:- Supported OS: Windows 11 on the PC and Android (conservative baseline Android 8.0; best compatibility with Android 10–11+). File Explorer mounting specifically requires Android 11 or later in some guidance.
- How to enable: Settings → Bluetooth & devices → Mobile devices → Manage devices → Add device → pair (QR code or shortlink) → toggle Show mobile device in File Explorer.
- Capabilities: Browse folders, open/copy/move/rename/delete files, drag & drop between PC apps and the phone, and view videos (File Explorer pulls entire mobile storage rather than a curated “recent” gallery).
What’s changing in Phone Link — practical detail
- The Phone Link app’s Photos panel now displays a banner redirecting users to File Explorer and will no longer be the primary surface for viewing mobile photos. Early reports show the Photos tile redirects to the appropriate phone folder inside File Explorer when the user taps the banner.
- The Phone Link app itself is not being removed. Other features — notifications, messaging, call routing, screen mirroring and app streaming (Android only) — continue to live in Phone Link. The change is specifically about where photos are viewed and managed.
- The Phone Link gallery historically exposed a limited, curated set of recent media (commonly cited at around ~2,000 recent images as a performance boundary), not the phone’s full storage. Moving to File Explorer means you’ll see the entire folder tree and videos, not a truncated “recent” gallery. If you relied on Phone Link’s single‑view gallery that aggregated screenshots and app images, you may need to adapt to the folder‑based navigation in File Explorer.
Why Microsoft might be doing this (analysis)
Microsoft’s design and operational rationale for the move makes practical sense on several levels:- Consolidation of functionality reduces duplication of responsibilities across apps. Phone Link’s gallery and File Explorer’s mobile mount overlap. Centralizing photo browsing in File Explorer reduces maintenance and avoids showing the same media in two different Microsoft surfaces.
- File Explorer provides a richer file‑management model: multi‑select, rename, drag‑and‑drop, video playback, and operations that Phone Link’s gallery was never intended to provide at scale. For users who regularly move photos and videos between phone and PC, File Explorer is more capable.
- Performance and security: Phone Link’s gallery had to balance bandwidth and latency, typically exposing a recent subset of media; maintaining a separate gallery layer adds complexity and possible data‑consistency overhead. A single backed‑by‑CrossDevice broker in File Explorer simplifies the architecture.
What this means for users — immediate impacts
Short term, you’ll notice these practical differences:- If you open Phone Link’s Photos area, you may see a banner telling you to use File Explorer; tapping it opens the corresponding folder in File Explorer (or points you to the Manage mobile devices settings if File Explorer access isn’t enabled).
- File Explorer will show your entire mobile folder structure (Camera, Screenshots, Downloads, app folders) instead of Phone Link’s curated “most recent” grid. That’s better for file management but worse if you liked the single‑pane quick gallery.
- Videos will be available directly in File Explorer; Phone Link’s Photos view did not support video playback in all configurations.
- There’s a small setup step: enable the Mobile Devices File Explorer toggle in Settings (Mobile devices → Manage devices → Show mobile device in File Explorer). If you don’t see that option, update Link to Windows/Phone Link and ensure your phone and PC meet the documented OS prerequisites.
How to switch to the File Explorer photo workflow (step‑by‑step)
- On Windows 11, open Settings → Bluetooth & devices → Mobile devices.
- Click Manage devices → Add device (if your phone isn’t already paired). Follow the on‑screen QR code or shortlink flow to pair your Android phone.
- After pairing, toggle Show mobile device in File Explorer for the phone you want to mount. Note: only one mobile device can be shown in File Explorer at a time.
- Open File Explorer and look for the device under the left navigation (it may appear under a CrossDevice or device node). Browse to Camera, Screenshots, or other folders to find photos and videos.
- If you don’t see the toggle, ensure you’re on a Windows build and Link to Windows / Phone Link app version that supports the feature; update both through Windows Update and the Microsoft Store.
- If the phone doesn’t appear in File Explorer after toggling, try toggling the setting off and on, relinking the device, or reinstalling Phone Link / Cross‑Device Experience Host from the Microsoft Store. Community troubleshooting threads document intermittent cases that required a reinstall.
Strengths of the File Explorer approach
- Full file access: You can navigate the entire phone directory tree, not just a curated recent view, making it easier to find media saved by apps in non‑Camera folders.
- Standard file operations: Multi‑select, cut/copy/paste, drag‑and‑drop, rename, delete — all work like with any removable drive, which speeds batch workflows.
- Video support: File Explorer surfaces video files as well as photos, removing a previous limitation of Phone Link’s gallery.
- Single place for file management: For many users, treating the phone as a mounted device in File Explorer aligns with long‑standing workflows and third‑party utilities that expect a folder tree.
Weaknesses and risks — what to watch out for
- Loss of aggregated gallery UX: Many users valued Phone Link’s single pane that aggregated recent photos from multiple app folders (screenshots, camera, WhatsApp, etc.. File Explorer exposes raw folders, which can be more tedious to scan for a quick screenshot or recent capture. This is a genuine usability regression for certain workflows.
- Privacy surface area: Giving File Explorer full access to phone storage increases the temptation to drag sensitive photos into shared folders on a PC. The convenience is real, but it raises potential data‑handling missteps for users on shared machines or for admins managing corporate devices.
- Local caching and disk usage: Some community reports show that the CrossDevice integration may create local copies or metadata under C:\Users\<you>\CrossDevice; users who toggle the feature on/off can find local disk usage changes and will want to remove local copies if disk space matters. Microsoft documents how to delete local copies from the CrossDevice folder.
- Fragmentation and OEM variance: The quality of experience depends on Link to Windows implementation on the phone and OEM cooperation; Samsung devices typically have the deepest integration. Behavior for rooted phones or heavily skinned OEM Android versions can differ.
Enterprise and security considerations
For managed devices, IT teams should treat the File Explorer mobile mount as a capability that may interact with existing data‑loss prevention (DLP) and device management policies. Specific considerations:- DLP / Files policy: Dragging files from mobile to local drives bypasses some cloud‑only protections. Enterprises should evaluate how File Explorer access interacts with endpoint DLP tools and whether policies should restrict the feature on corporate devices.
- Provisioning and management: Administrators should test the new flow on representative hardware (various Android OEMs) to validate file access, auditing, and revocation behaviors. Microsoft’s Mobile Devices settings are user‑oriented and may need complementing with Intune/GPO controls in regulated environments.
- Data residency and caching: Ensure policy covers local copies made by the CrossDevice broker; if local caching is unacceptable, admins should document removal steps and consider blocking the feature. Microsoft documents where to remove local copies created under the CrossDevice path.
Alternatives and workarounds
If the File Explorer workflow does not fit your needs or you prefer Phone Link’s gallery behavior, consider these options:- Use cloud backup and sync (OneDrive or Google Photos) for a cross‑device gallery: OneDrive’s camera backup shows photos in Windows folders and Photos app, which many users already rely on. This gives you a consistent gallery and search capabilities while offloading storage concerns.
- Continue using Phone Link while Microsoft preserves the feature: It’s possible Microsoft will keep a viewable—but redirected—gallery for a transition period. If Phone Link’s gallery is removed entirely, use a dedicated gallery/organizer on Windows that indexes the mounted mobile folders.
- Use USB / MTP for bulk transfers: For large library management or full backups, a wired transfer remains the fastest and most reliable option. File Explorer’s wireless mount is best for occasional transfers and quick grabs.
How to prepare and practical recommendations
- Confirm your phone meets the documented requirements (Android 11+ for the best File Explorer mount behavior). Update Link to Windows and Phone Link apps to latest versions from the Play Store and Microsoft Store.
- If you rely on Phone Link’s aggregated gallery, export or back up any workflows that rely on it — for example, move files you expect to access frequently into the Camera folder so they’re easily discoverable in File Explorer.
- For shared or corporate PCs, discuss whether the File Explorer mount should be enabled by default; consider company policies that govern cross‑device sync and data copying.
- Keep local disk management in mind. If you enable the mobile device in File Explorer and later remove it, delete the C:\Users\<you>\CrossDevice cache if you don’t want residual local copies. Microsoft documents the location and removal steps.
Critical judgement: strengths versus user experience regressions
This move exemplifies a classic product tradeoff: consolidation for maintainability and richer file handling at the expense of an easy, curated gallery experience. For users who routinely move photos and videos or need full folder access, File Explorer is objectively better — multi‑select, video support, and drag‑and‑drop are essential productivity features. However, for users who appreciated Phone Link’s fast, single‑pane photo gallery that aggregated disparate camera and app screenshots into a single view, the File Explorer replacement is a step backward — it requires more navigation and removes the simple “recent captures” UX. That UX friction is a tangible loss for certain power workflows (screenshot‑heavy tasks, rapid social sharing, or journalists capturing images). The decision is defensible from Microsoft’s perspective, but it also risks alienating users who value fast, focused gallery access over full file management capabilities.Unverifiable or open items (caveats)
- Microsoft has not published a hard deprecation date for the in‑app Phone Link Photos viewer; available reporting shows the app redirecting to File Explorer but does not document an official removal timeline. Treat any claims about an exact removal date as unverified until Microsoft posts a formal roadmap or release notes.
- Behavior can vary by OEM and Android build. Some features that work on a Samsung phone may not behave identically on another vendor’s phone; test on your exact device if you rely on specific behaviors. This OEM variance has been repeatedly documented in community and product notes.
Bottom line
The shift of photo viewing from Phone Link into File Explorer is a pragmatic consolidation that trades a simple curated gallery for a more capable file‑management surface. For many users — particularly those who move large batches of images or videos — File Explorer is a clear functional upgrade: multi‑select, drag‑and‑drop, and video playback matter. For others who used Phone Link as a fast gallery and clipboard for screenshots, the move reduces convenience and reintroduces folder hunting.Practical next steps: update Phone Link/Link to Windows, enable Show mobile device in File Explorer under Settings → Bluetooth & devices → Mobile devices → Manage devices, and evaluate whether OneDrive or an alternate gallery app better matches your workflow. Microsoft’s support pages explain the setup and prerequisites, and community reports document common troubleshooting steps if the mount doesn’t appear. This is an operationally sensible change but a user‑facing regression for some. Expect more consolidation of overlapping Windows surfaces going forward, and treat this change as a prompt to review cross‑device workflows and backup strategies so your photos remain immediately accessible on the PC — regardless of which Microsoft surface you prefer.
Source: Windows Central Microsoft is removing yet another handy Windows 11 feature — the ability to view photos in the Phone Link app

