Pointer Movement (or lack thereof)

Discussion in 'Windows 8 Help and Support' started by Colonel Biggs, Jan 5, 2014.

  1. Colonel Biggs

    Colonel Biggs Active Member

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    Having used laptops for too many years, I almost hate to make this post. I have a relatively new Toshiba laptop with Windows 8.1 (64-bit) installed, but I have always preferred to use a mouse when moving about the screen. Recently, for fun, I chanced to try using the built-in pad instead. The pointer movement was limited at best, and when it moved to the side of the screen, it never returned. It's almost as if something has to be activated.

    Sorry for such a trivial post!

    Gordon
    Houston, Texas
     
  2. kemical

    kemical Windows Forum Admin
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    Hi Gordon,
    can you post the actual Toshiba model you have.
    Thanks.. :)
     
  3. bassfisher6522

    bassfisher6522 Essential Member

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    I'm with you Gordon, I hate and never use if possible the built in touch pad of a laptop and use a small laptop mouse made by Logitech (M315). It could be, even though it's a relatively new laptop, needing the touch pad driver to be updated.
     
  4. Colonel Biggs

    Colonel Biggs Active Member

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    My regrets. I thought that I had posted same. It's a Toshiba Satellite.

    G
     
  5. Colonel Biggs

    Colonel Biggs Active Member

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    I bought the laptop last fall, and the touch pad didn't work then. But, since I don't use the pad, I didn't give it much thought. It must be the challenge of getting something to work! (or, getting me to "work.")
     
  6. bassfisher6522

    bassfisher6522 Essential Member

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    Did you by it brand new or second hand? If brand new I would have taken it back for a replacement. I suspect that it maybe a cable connection that is loose or not fully seated. If you feel froggy, open it up and have a look/go inside and see what you find.
     
  7. kemical

    kemical Windows Forum Admin
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    Is the Touchpad actually enabled? Read this thread for the reason behind my question:;
    http://answers.microsoft.com/en-us/windows/forum/windows_7-hardware/how-to-enable-touch-pad-on-toshiba-satellite-c655/5414d740-159b-434a-9799-b68287b38b49?msgId=5263bda7-b66a-447d-998a-825190f02e1e
     
  8. Colonel Biggs

    Colonel Biggs Active Member

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    It is still under warranty. I might inquire at the store. I was hoping that the fix might be simpler.
     
  9. davehc

    davehc Microsoft MVP
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    kemical likes this.
  10. Colonel Biggs

    Colonel Biggs Active Member

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    So far - no luck. I am using Windows 8.1, but I can't say that that is causing the problem. Before I log in, after booting up initially, I do have some mouse movement, although a bit erratic. Once logged in, however, forget it.

    I'll report back when I get to the bottom of this. Thanks for your post.

    G
     

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