I am on a site Called New Direction IRA, I can open it and it responds with my name but it does not give me the information in my account. I am able to get into every other site ie My Bank of America Account, My Stock Account, everything but the above named account. I am using Laptop , Win 7, Explorer 11 and Google Browser had not visited the ND IRA site for some time. They claim everything is okay on their end. Any ideas what could be wrong and is it on my end?? It welcomes me back by Full name and below my name should be a drop down to where my information is but no drop down and no information.