zalashkolina
New Member
hello. I have a MFC-290C Fax-Printer of brother. It has no windows 7 software CD so i have downloaded the software from their web-site.
when i try to install it the following error messages appear:
---------------------------
MFL-Pro Suite - InstallShield Wizard
---------------------------
An error occurred during the installation.
Please restart your PC, ensure all active applications are closed
- Then reinstall "MFL-Pro Suite".
IS015- GetOsVersion - 1
---------------------------
OK
---------------------------
after i press ok:
---------------------------
MFL-Pro Suite - InstallShield Wizard
---------------------------
This OS version is not supported.
Please check the system requirements for your model and install on proper OS version.
(IS041)
---------------------------
OK
---------------------------
my system information is:
System Information report written at: 03/09/10 14:09:29
System Name: USER-PC
[System Summary]
Item Value
OS Name Microsoft Windows 7 Ultimate
Version 6.1.7600 Build 7600
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name USER-PC
System Manufacturer MICRO-STAR INTERNATIONAL CO.,LTD
System Model MS-7507
System Type X86-based PC
I have tried both "windows 7" software from brother and "windows 7 64x edition" software. found here:
http://welcome.solutions.brother.co....html?reg=eu&c=eu_ot&lang=en&prod=mfc290c_all
both say the same. any clue / help please?
when i try to install it the following error messages appear:
---------------------------
MFL-Pro Suite - InstallShield Wizard
---------------------------
An error occurred during the installation.
Please restart your PC, ensure all active applications are closed
- Then reinstall "MFL-Pro Suite".
IS015- GetOsVersion - 1
---------------------------
OK
---------------------------
after i press ok:
---------------------------
MFL-Pro Suite - InstallShield Wizard
---------------------------
This OS version is not supported.
Please check the system requirements for your model and install on proper OS version.
(IS041)
---------------------------
OK
---------------------------
my system information is:
System Information report written at: 03/09/10 14:09:29
System Name: USER-PC
[System Summary]
Item Value
OS Name Microsoft Windows 7 Ultimate
Version 6.1.7600 Build 7600
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name USER-PC
System Manufacturer MICRO-STAR INTERNATIONAL CO.,LTD
System Model MS-7507
System Type X86-based PC
I have tried both "windows 7" software from brother and "windows 7 64x edition" software. found here:
http://welcome.solutions.brother.co....html?reg=eu&c=eu_ot&lang=en&prod=mfc290c_all
both say the same. any clue / help please?