proxy error unable to connect

Discussion in 'Windows 8 Help and Support' started by ben121, Sep 26, 2014.

  1. ben121

    ben121 New Member

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    My computer is a windows 8 touchsmart hp.

    It keeps saying proxy error unable to connect to the proxy but I've spoken tothe staff at virgin and they are saying its not a proxy error.

    Ive tried the 74.125.225.179 and google loads just fine. Please help?

    Regards

    Ben
     
  2. Trouble

    Trouble Noob Whisperer

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    First of all you should probably make sure that Windows 8 Global settings is not configured to use a proxy server (unless of course, for some strange unknown reason that is a conditions of your connection, which I doubt). You'll find that in PC Settings, Network, Proxy. Just slide everything to "Off". See attachment

    Then check your individual browser(s) (which ever one you are using or probably all of them) is not using any proxy settings
    You can Google proxy settings for individual browsers and just use that information to uncheck / turn off any reference to a proxy server.
     

    Attached Files:

  3. ben121

    ben121 New Member

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    Thanks so much I've managed to fix everything
     
  4. Trouble

    Trouble Noob Whisperer

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    Well that's certainly good news.
    What was causing your issue?
    It helps others when you share your solutions.
     

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