Radeon not working.

STM123

New Member
#1
I have a HP Pavilion dv6-6121se here are its specs i recently upgraded to windows 8 pro and my games got slower and in game options i could only select directx 9 until later i got battlefield 4 and it says gpu cant buffer frame and it said gpu was intel hd 3000 i checked system info and saw it recognized my hd 6400m series card as 7400m series this wasnt right because i had 6400m as hp said in its page and in win7 the catalyst software was there but it is not there now. so i downloaded win8 driver from this page click here for it but nothing worked.I tried going to hp support and getting driver. I tried getting 6490m 3rd party driver. I checked my bios to set default gpu no advanced option closed bios.
 


#2
"Need Drivers For Windows8"-Solved
If u hav just upgraded ur previous windows vergion to windows8 & searching for compatible driver then just download driver for previous vergion from manufracture's website & then Rt click on it & run Tro ubleshout compablity from option. After that ur driver will be compatible with Windows8.
 


#3
When upgrading windows 7 to windows 8, it's recommended by MS to update the BIOS. This should solve your problem.
 


STM123

New Member
#4
I will try what u suggested but read below and read everything.

I just got a driver from here: http://www.amd-drivers.com/download-RadeonHD6400M-mobility-driver-for-Windows8-64bit.html

The system recognizes as a proper 6400m card catalyst is there but when you open catalyst you can do nothing no settings like switchable graphics and stuff and battlefield 4 says hd 3000 gpu and doesn't work and still only direct x9 in game options.
 


STM123

New Member
#5
And how do I update my bios.
 


STM123

New Member
#8
Okay wait.
 


STM123

New Member
#9
I updated bios wen to amd downloaded driver for hd6xxxm series and the installer said cant install dun to incompatibe hardware/software your graphics adapter is not supported.
 


#10
oh i tried troubleshoot compatibility not working.
 


neville

Well-Known Member
#11
Hi
Before you install would reecommend to un-install the AMD radeon drivers restart the system.
STEP #1 : Install the Intel drivers for your System
STEP #2 : Install the AMD Radeon Drivers
Visit : www.hp.com/in/support
 


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