Ramdom Bluescreen Please Help

hi, i recently got a bluescreen of death on my new pc but i dont know anything about blue screens
and i am a little afraind that it damages my computer and i need help, to know how to deal with this.

BTW i save the mini dump, i dont know how to read it



Windows Forum Admin
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Microsoft MVP
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*                        Bugcheck Analysis                                    *
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Use !analyze -v to get detailed debugging information.

BugCheck D1, {0, 2, 0, fffffa800b6e6bf2}

Probably caused by : ntkrnlmp.exe ( nt!KiPageFault+260 )

Followup: MachineOwner
either a driver or hardware error caused part of windows to crash. Unfortunately with only one dump file finding the culprit is a little harder so if you have any more dump files please send them in. If your overclocking please return to default values until we find the culprit.

BiosVersion = 2203
BiosReleaseDate = 07/16/2013
There has been several updates since the above release and most are to do with stability. Please follow the instructions, make double sure I have the correct motherboard and update the bios:

avgidsha.sys Mon Nov 25 20:47:18 2013: AVG AV is known on occasion to cause issues please remove and install MSE as this is known to be very stable:

iusb3hcs.sys Mon May 21 08:23:42 2012: Intel USB3 drivers.
iaStor.sys Thu Feb 02 00:15:24 2012: Intel Storage drivers please run the Intel driver update utility:

Rt64win7.sys Thu Oct 25 10:20:09 2012: Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet please update:

RTKVHD64.sys Tue Oct 30 09:51:36 2012: Realtek High Definition Audio Function Driver please update:

Find command prompt in the start menu right click on it and choose run as admin. Type:
sfc /scannow
Press enter and await results.

Post any new dump files.

btw i dont mention, that the bsod happen while i have my cod black ops 1 open with the steam in game browser, and suddenly the bsod happen it was the first time i have one bsod in my new pc, so i just have that minidump.


Windows Forum Admin
Staff member
Premium Supporter
Microsoft MVP
Ok.. no problem just see how you go making the above changes.

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