Ramdom Bluescreen Please Help

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by Francis93PT, Apr 22, 2014.

  1. Francis93PT

    Francis93PT New Member

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    hi, i recently got a bluescreen of death on my new pc but i dont know anything about blue screens
    and i am a little afraind that it damages my computer and i need help, to know how to deal with this.

    BTW i save the mini dump, i dont know how to read it
     

    Attached Files:

  2. kemical

    kemical Windows Forum Admin
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    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck D1, {0, 2, 0, fffffa800b6e6bf2}
    
    Probably caused by : ntkrnlmp.exe ( nt!KiPageFault+260 )
    
    Followup: MachineOwner
    
    Hi,
    either a driver or hardware error caused part of windows to crash. Unfortunately with only one dump file finding the culprit is a little harder so if you have any more dump files please send them in. If your overclocking please return to default values until we find the culprit.

    BiosVersion = 2203
    BiosReleaseDate = 07/16/2013
    There has been several updates since the above release and most are to do with stability. Please follow the instructions, make double sure I have the correct motherboard and update the bios:
    https://www.asus.com/Motherboards/P8Z77V_LX/HelpDesk_Download/

    avgidsha.sys Mon Nov 25 20:47:18 2013: AVG AV is known on occasion to cause issues please remove and install MSE as this is known to be very stable:
    http://www.microsoft.com/en-gb/security/pc-security/mse.aspx

    iusb3hcs.sys Mon May 21 08:23:42 2012: Intel USB3 drivers.
    iaStor.sys Thu Feb 02 00:15:24 2012: Intel Storage drivers please run the Intel driver update utility:
    http://www.intel.com/p/en_US/support/detect

    Rt64win7.sys Thu Oct 25 10:20:09 2012: Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet please update:
    http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=13&PFid=5&Level=5&Conn=4&DownTypeID=3&GetDown=false

    RTKVHD64.sys Tue Oct 30 09:51:36 2012: Realtek High Definition Audio Function Driver please update:
    http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=8&PFid=14&Level=3&Conn=2

    Find command prompt in the start menu right click on it and choose run as admin. Type:
    sfc /scannow
    Press enter and await results.

    Post any new dump files.
     
  3. Francis93PT

    Francis93PT New Member

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    btw i dont mention, that the bsod happen while i have my cod black ops 1 open with the steam in game browser, and suddenly the bsod happen it was the first time i have one bsod in my new pc, so i just have that minidump.
     
  4. kemical

    kemical Windows Forum Admin
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    Ok.. no problem just see how you go making the above changes.
     

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