Windows 7 Random BSOD occurances

mikbor

New Member
I have just bought a refurbished laptop and I began getting BSOD when setting up.
At first it only occurred when I was transferring large files. After some work I fixed that, but I am also getting more or less random BSODs as well.
I ran the windows hard drive check and memtest86+ and both passed.
I have attached the DxDiag and 2 minidumps (33431 is the most recent crash).

Please help.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 7f
BCP1: 0000000000000010
BCP2: 0000000080050033
BCP3: 00000000000006F8
BCP4: 00000000693D6007
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
 

Attachments

  • DxDiag.txt
    46.3 KB · Views: 321
  • 061311-54943-01.zip
    22.1 KB · Views: 224
  • 061311-33431-01.zip
    21.1 KB · Views: 217
Hi there,

Seems like the causes of crashes are random so more likely it could be some Hardware that's causing the system to crash. Go follow this link Hardware Diagnostic | Captain Debugger and run a complete Hardware Diagnostic

If your Overclocking please reset to default settings. Uninstall Avast and run the removal tool. (IMP)

Code:
UNEXPECTED_KERNEL_MODE_TRAP (7f)
This means a trap occurred in kernel mode, and it's a trap of a kind
that the kernel isn't allowed to have/catch (bound trap) or that
is always instant death (double fault).  The first number in the
bugcheck params is the number of the trap (8 = double fault, etc)
Consult an Intel x86 family manual to learn more about what these
traps are. Here is a *portion* of those codes:
If kv shows a taskGate
        use .tss on the part before the colon, then kv.
Else if kv shows a trapframe
        use .trap on that value
Else
        .trap on the appropriate frame will show where the trap was taken
        (on x86, this will be the ebp that goes with the procedure KiTrap)
Endif
kb will then show the corrected stack.
Arguments:
Arg1: 0000000000000010, EXCEPTION_NPX_ERROR
Arg2: 0000000080050033
Arg3: 00000000000006f8
Arg4: 000000006953f4b2

Debugging Details:
------------------


BUGCHECK_STR:  0x7f_10

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  iTunes.exe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from fffff80002cc2c69 to fffff80002cc3700

STACK_TEXT:  
fffff880`0857ead8 fffff800`02cc2c69 : 00000000`0000007f 00000000`00000010 00000000`80050033 00000000`000006f8 : nt!KeBugCheckEx
fffff880`0857eae0 fffff800`02cc1baa : fffffa80`049a1b60 00000000`0000074c 00000000`00000000 fffffa80`08f38320 : nt!KiBugCheckDispatch+0x69
fffff880`0857ec20 00000000`6953f4b2 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiFloatingErrorFault+0x16a
00000000`0df7f90c 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x6953f4b2


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nt!KiFloatingErrorFault+16a
fffff800`02cc1baa 90              nop

SYMBOL_STACK_INDEX:  2

SYMBOL_NAME:  nt!KiFloatingErrorFault+16a

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  4d9fdd34

FAILURE_BUCKET_ID:  X64_0x7f_10_nt!KiFloatingErrorFault+16a

BUCKET_ID:  X64_0x7f_10_nt!KiFloatingErrorFault+16a

Followup: MachineOwner
 
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