Doug Noyce
New Member
When I first started using this great little tool, it worked perfectly.
I don't know why it has changed as things change and update daily, so I could not identify a time frame for the problem, and it seems intermittent.
The problem is when I start to drag the frame, it immediately crops, long before I release the mouse button, so I only get a very small portion of the intended snip.
I have tried moving very slowly, and very fast, but neither action works. There is no mathematical symmetry to refer to because it is arbitrary, sometimes larger than others, sometimes square, sometimes longer than wide, other times wider than long. I have been able to get a complete crop at times, but mostly, NOT!
Also, it is not the mouse itself, because I have a 'touch screen' computer, and get the same problem using my finger or stylus to frame the snip. It just releases arbitrarily. I cannot find anywhere to change the sensitivity configuration either.
Any suggestions?
Thanks
Doug
I don't know why it has changed as things change and update daily, so I could not identify a time frame for the problem, and it seems intermittent.
The problem is when I start to drag the frame, it immediately crops, long before I release the mouse button, so I only get a very small portion of the intended snip.
I have tried moving very slowly, and very fast, but neither action works. There is no mathematical symmetry to refer to because it is arbitrary, sometimes larger than others, sometimes square, sometimes longer than wide, other times wider than long. I have been able to get a complete crop at times, but mostly, NOT!
Also, it is not the mouse itself, because I have a 'touch screen' computer, and get the same problem using my finger or stylus to frame the snip. It just releases arbitrarily. I cannot find anywhere to change the sensitivity configuration either.
Any suggestions?
Thanks
Doug