Sound problems (update 15/04/16)

Discussion in 'Windows 10 Hardware' started by Alexlmn, Apr 16, 2016.

  1. Alexlmn

    Alexlmn New Member

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    Yesterday my laptop had an automatic windows update when I shut down the system.
    Today when I tried to listen to music with my earbuds (3.5 jack) the music wont play. I've tried to use my headset ad it doesn't work neither. Without the earbuds, the sound works perfectly.

    I've tried updating mij realtek drivers (in multiple ways) but this doesn't seem to work.

    Can someone help me with this problem?
    Thanks
     
  2. kemical

    kemical Windows Forum Admin
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    Hi Alex,
    try accessing the Device manager, then your sound device, right click for properties, look for driver along the top and click that. You should see a button to 'roll back the driver' and this will roll back the driver to the previous version which worked.

    I forgot to mention that if the above fails to work then try finding your laptops support page. Laptop drivers are almost always supplied by the manufacturer so you need to access your laptops driver page.
    If your having trouble finding it then post the make as well as model and we'll find it for you.
     
    #2 kemical, Apr 16, 2016
    Last edited: Apr 16, 2016
    Alexlmn likes this.
  3. Alexlmn

    Alexlmn New Member

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    It works again. Thanks for helping me out. I do apreciate it.
     
  4. kemical

    kemical Windows Forum Admin
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    Glad to help Alex and thank you for posting back and letting us know.
     

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