Start Screen Tiles Re-arrange Themselves

Discussion in 'Windows 8 Help and Support' started by hawkeye62, Nov 22, 2014.

  1. hawkeye62

    hawkeye62 Senior Member

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    Sounds crazy, but the tiles keep re-arranging themselves. I spend time getting them arranged just the way I want and then when I return to the screen later, they have changed position.

    Any ideas?

    Thanks, Jim
     
  2. kemical

    kemical Windows Forum Admin
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    Hi Jim,
    is it possible for you to provide screenshots?
     
  3. hawkeye62

    hawkeye62 Senior Member

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    Thanks for your reply.

    Yeah, next time it happens. But, not much to see. The tiles get jumbled. And the desktop icons do something a little different. I have four rows of icons on the top left side. A gap one row wide appears between the top two and bottom two rows.

    Thanks, Jim
     
  4. kemical

    kemical Windows Forum Admin
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    I can't think what would affect the icons that way.. Have you checked for malware? If not try this app:
    https://www.malwarebytes.org/

    Does it coincide with anything you may be doing on the system?
     
  5. hawkeye62

    hawkeye62 Senior Member

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    Yeah, I use Malwarebytes religiously, update daily and scan every 2-3 days.

    I haven't been able to correlate with any activity, but I keep thinking that there may be some activity that is causing the problem.

    Thanks, Jim
     
  6. kemical

    kemical Windows Forum Admin
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  7. hawkeye62

    hawkeye62 Senior Member

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  8. kemical

    kemical Windows Forum Admin
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    What about the software you might be running? Sometimes the odd app can have strange effects on windows.

    You could also try running the system file checker. Open an admin command prompt and type:
    sfc /scannow
    Press enter and await results.

    If you get corrupt files which cannot be repaired try running this command (again in admin command prompt), type:
    DISM /Online /Cleanup-Image /RestoreHealth
    Press enter and await results. Be patient as it can take some time.
     
  9. hawkeye62

    hawkeye62 Senior Member

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    Thanks for your continued help.

    sfc reported no problems. Any reason to run DISM?

    Jim
     
  10. hawkeye62

    hawkeye62 Senior Member

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    Are you ready for this? Here is what I have found. Start Google Chrome browser. Go to FedEx package tracking site. Click in the window where you enter the tracking number. Exit Google Chrome. The icons are changed! That is it. You don't even have to enter a tracking number, just click on the window.

    Jim
     
  11. kemical

    kemical Windows Forum Admin
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    Hi Jim,
    how long ago did the issue start? Have you considered running the Reset option which will reset Windows back to default condition (will also remove third party apps too)?
     
  12. kemical

    kemical Windows Forum Admin
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    Does it happen with just that site or any other also are any new icons added?
     
  13. kemical

    kemical Windows Forum Admin
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  14. hawkeye62

    hawkeye62 Senior Member

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    One other condition is necessary. The on screen keyboard must pop up. (This is just for Desktop icons, not the Start Screen Tiles.) I haven't seen the tile thing again. Maybe I just did a change and din't realize it. I haven't checked any other site yet. Will try UPS.

    Jim
     
  15. hawkeye62

    hawkeye62 Senior Member

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    The exact same thing happens on the USP tracking site.

    Jim
    OK, it looks like any time the on screen keyboard pops up, the icons re-arrange. Google Chrome doesn't have to be running. I just have the Desktop on the screen and call up the on screen keyboard and presto, the icons re-arrange.

    Go figure?

    Jim
     
  16. kemical

    kemical Windows Forum Admin
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    Jim can you post the make and model of your machine please. Also have ever used a registry cleaner or things of that nature?
     
  17. hawkeye62

    hawkeye62 Senior Member

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    Yeah, it is a Lenovo Yoga 11s Haswell. I also have an Asus UX303LA that does not have this problem.

    I quit using registry cleaners after getting some problems from the cleaners.

    Jim
     
  18. kemical

    kemical Windows Forum Admin
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    Can you remember if it's always done this or something that just started one day?
     
  19. hawkeye62

    hawkeye62 Senior Member

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    I think it just started about 3 - 4 weeks ago. I am sure it did not happen for the first several months after purchase.

    Jim
     
  20. hawkeye62

    hawkeye62 Senior Member

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    I can now confirm a re-arrangement of the TILES on my UX303LA. So, I get re-arrangement of desktop icons on my Yoga 11s and re-arrangement of start screen tiles on my UX303LA!

    The re-arrangement of icons on the Yoga is definitely caused by activation of the on screen keyboard. I haven't found the trigger for re-arrangement of tiles on the UX303LA.

    Jim
     

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