"Stop error code 0x000000EA (THREAD_STUCK_IN_DEVICE_DRIVER)"

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by garanza, Apr 11, 2016.

  1. garanza

    garanza New Member

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    Im getting this kind of crash daily, it usually happens randomly when i minimize a game after like 2 hours of my PC being on already. I've updated my graphics card drivers and bios, still no luck.

    My computer spec :

    Intel(R) Core(TM) i5-4690K CPU @ 3,50GHz
    ASUS Z97-A LGA1150 motherboard
    Radeon R9 290 4096MB DDR5/512 D/H PCI-E gaming 4G - R9 290 Gaming 4G
    8GB DDR3 1600MHz Goodram memory

    running on windows 7 home premium.

    Minidump files attached.

    Looking for any kind of advice here, if theres more information required please let me know. Appreciate any help.
     

    Attached Files:

  2. kemical

    kemical Windows Forum Admin
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    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck A0000001, {5, 0, 0, 0}
    
    Probably caused by : atikmdag.sys ( atikmdag+2781e )
    
    Followup: MachineOwner
    
    Hi,
    most of your dump files name only one driver and the above bugcheck is specific to AMD drivers. The only other bugcheck was the bugcheck EA you noticed which means a thread in a device driver is just spinning. The device driver in question is your AMD gpu driver.

    atikmdag.sys Fri Oct 25 20:36:27 2013: AMD GPU Device driver Please use the Display Driver Uninstaller or DDU to remove your original gpu driver. You'll need to boot into safe mode in order to use the DDU correctly but basically it removes all traces of previously installed driver.
    Display Driver Uninstaller (DDU) V15.7.5.5 Released. - Wagnardmobile Forum

    The latest driver for your card is here:
    Desktop


    Post any new dump files.
     
  3. garanza

    garanza New Member

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    Hello,
    Thanks for helping me out with this, I updated my gpu driver using this method, problem still occurs.
    Attaching new dump file.
     

    Attached Files:

  4. kemical

    kemical Windows Forum Admin
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    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 100000EA, {fffffa800a6d0b50, 0, 0, 0}
    
    *** WARNING: Unable to verify timestamp for atikmdag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Probably caused by : dxgkrnl.sys ( dxgkrnl!TdrTimedOperationBugcheckOnTimeout+37 )
    
    Followup: MachineOwner
    
    Hi,
    the main cause for the above bugcheck:
    The device driver is spinning in an infinite loop, most likely waiting for hardware to become idle. This usually indicates problem with the hardware itself or with the device driver programming the hardware incorrectly.
    Please find command prompt in the start menu, right click on it and run as admin. Type:
    sfc /scannow
    Press enter and await results.

    You also have an application known for causing bsod's in windows 7:
    dtlitescsibus.sys Thu Sep 24 21:17:21 2015: Daemon Tools driver Possible BSOD issues in Win7

    ESEADriver2.sys Sat Mar 26 11:50:52 2016: ESEA network, I did a search on this and it doesn't seem to have a very good name. Remove to test?
    How To: Uninstall ESEA Client & Remove Kernal Driver • /r/GlobalOffensive

    Can you run a stress test using Furmark please:
    FurMark: VGA Stress Test, Graphics Card and GPU Stability Test, Burn-in Test, OpenGL Benchmark and GPU Temperature | oZone3D.Net

    Please watch your temperatures using something like this:
    HWiNFO, HWiNFO32/64 - Download

    Can you post the make and model of your PSU please.

    Is it possible for you to try using the card in a different machine... Maybe a friend or sister/brother could help?

    Post any new dump files.
     
  5. garanza

    garanza New Member

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    Uninstalling ESEA seems to have worked. Thanks for your help Kemical !
     
  6. kemical

    kemical Windows Forum Admin
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    Much thanks for the update Garanza, if issues should reappear please post back.
     

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