Hey guys I'm a new person around these forums. Just since yesterday my laptop was attacked by some kind of malware that tries to scare me into buying their products and hiding all my files. I managed to unhide all my files but somehow the virus still remains. I tried every solution on the web to get rid of this virus but to no avail **** does not work at all.And to top it all this particular virus shuts down all my usb ports and disabling me to connect to another computer to share files even. So I decided to reformat my laptop. But the thing is when after I clicked system restore, the thing shut down. Ok fine everything was normal and it started up as usual, but the next thing that happened was that it was stuck on a black screen. I thought the program was processing but I was wrong ( I've never reformatted a computer so please bare with my sillyness ) I've tried many many times by shutting down and trying to click on system restore but still same result, stuck on a black screen. And pressing F11 doesn't really help either, it will still result in a black screen. I've tried to use the system recovery disc but it didn't work at all. I'm no computer expert so I'll have a bit of difficulty understanding some terms. Hope someone will see this thread and reply to it . help is very much needed and appreciated. P.S my laptop is a HP G42-459tx notebook pc, running on Windows 7 OS 64 bit.