Hi, I tried to repair my windows 10 OS because since an update from Microsoft, my hp laptop lost all sound (No Audio Output/Input Device is Installed). After the final
reboot I got the message:
We couldn't install Windows 10
0x80070005-0x2000A
The installation failed in the SAFE_OS phase with an error during PREPARE_FIRST_BOOT operation
What does this mean, and what should I do?
Thank you.
HP Pavilion laptop, Windows 10 64-bit, v1909, AMD A8-7410 APU, AMD Radeon R5, 8 GB RAM
reboot I got the message:
We couldn't install Windows 10
0x80070005-0x2000A
The installation failed in the SAFE_OS phase with an error during PREPARE_FIRST_BOOT operation
What does this mean, and what should I do?
Thank you.
HP Pavilion laptop, Windows 10 64-bit, v1909, AMD A8-7410 APU, AMD Radeon R5, 8 GB RAM