When he leaves his computer on, does he leave his browser open? Anybody else in the house who could be surfing the web while he is asleep? Does he have software like Adobe products, Java, etc. set to automatically update (that often includes junkware for his convenience). Generally, having stuff downloaded starts with action from his computer. I've also seen infections that re-infect the computer while the AV software is still working; the AV software says it is done while new infections are spreading behind it. It can take numerous scans to get rid of it or a system restore followed by scans.Hi
He says that if he cleans the computer using Malwarebytes and SuperAntiSpyware in the evening and then leaves his computer turned on overnight he will have 20 or 30 hits when he scans it in the morning when he logs in.
I'm not a gamer so I'm not up on security issues with them, but interactive gaming opens hooks that are not there for non-gamers and picking up other players in "public" places adds exposure that you don't have with something like VPN. Is there a known problem of spammers trolling for players and exploiting vulnerabilities for spamming access?He uses the computer most for gaming.
The same stuff I'm playing, The Secret World, The Elder Scrolls Online, Skyrim etc.
Hi
I downloaded Hitman Pro and ran it on my computer.
It found a number of things that I didn't find with my other software so I'll install it on his computer and have a go at it.
We did switch from Chrome to Firefox to see if that helps, and it didn't seem to make any difference.
My friend is 79 and not too computer literate so I pretty much have to go there and make the changes myself.
No one else uses his computer, his wife uses laptop and doesn't seem to have the same issues.
He uses the computer most for gaming.
The same stuff I'm playing, The Secret World, The Elder Scrolls Online, Skyrim etc.
Other than that he emails and edits photography in Photoshop, not much for general browsing, or downloading software unless I send him the links.
I'll try and get over there and look at it again this week, and run Hitman, and see what happens.
As soon as I'm pretty sure it's clean I'll make a system image do we can fix it quickly in the future.
Mike