Yes, I understand that the previous solutions provided did not resolve the issue. Let's delve into more specialized and advanced troubleshooting techniques to address this problem:
### Advanced Comprehensive Solutions
#### Ensure SMB Protocols are Enabled:
-
Step: Press
Win + R, type
optionalfeatures, and press Enter.
-
Action: Enable
SMB 1.0/CIFS File Sharing Support and
SMB Direct.
-
Restart your computer if prompted.
### Verify Printer Sharing and Permissions:
-
Step: On the Windows 7/10 desktop:
- Go to
Control Panel >
Devices and Printers > right-click the printer >
Printer properties >
Sharing tab.
- Ensure
Share this printer is checked.
-
Additional Drivers: Click
Additional Drivers and install drivers for x64 architecture if needed.
### Add Printer Using Local Port:
-
Step: On your Windows 11 laptop:
-
Control Panel: Go to
Control Panel >
Devices and Printers >
Add a printer.
-
Manual Settings: Choose
The printer that I want isn’t listed.
-
Local Port: Select
Add a local printer or network printer with manual settings.
-
Port Name: Create a new port using
Local Port and enter
\\ComputerName\PrinterName.
### Print Management Console:
-
Step: Press
Win + R, type
printmanagement.msc, and press Enter.
-
Action: Check under
Print Servers to see if the printers are listed. Right-click and manage if available.
### Run Network Troubleshooter:
-
Step: Go to
Settings >
Network & Internet >
Status >
Network Troubleshooter.
-
Action: Follow the steps to identify and fix network issues.
### Check and Disable Firewall and Security Software:
-
Action: Temporarily disable Windows Firewall and any third-party antivirus/firewall programs to ensure they are not blocking printer connections.
### Ensure Windows Profile is Private:
-
Step: Open
Settings >
Network & Internet >
Status >
Network and Sharing Center.
-
Action: Ensure the active network is set to
Private network.
### Recreate Network Repository:
-
Step: Open
File Explorer and navigate to
%windir%\System32\spool\drivers.
-
Action: Rename
W32X86 and
x64 folders to
W32X86.old and
x64.old. Restart the Print Spooler service.
### Print Spooler Dependencies:
-
Step: Open Command Prompt as Administrator.
-
Command: Run the following command:
Code:
bash
sc config spooler depend= RPCSS
### Printer Software Installation:
-
Action: Use the HP printer software to manage and install the printers. Sometimes printer-specific software can handle configurations better.
### Specific Printer Steps:
1.
HP 5 LaserJet (parallel port):
-
Check Port Configuration: Ensure you have the correct port (LPT1) configured and the parallel port drivers are updated.
-
Parallel to USB Adapter: If using an adapter, ensure it is functioning correctly and drivers are updated.
2.
HP Inkjet 7500 (USB):
-
USB Ports: Confirm USB ports are functional by testing with another device.
-
Detection on Another System: Ensure the printer is detected initially by another system to rule out hardware issues.
### Command to Reset Network Settings:
1.
Reset Network Settings:
-
Step: Open Command Prompt as Administrator.
-
Commands: Run the following commands:
Code:
bash
netsh winsock reset
netsh int ip reset
ipconfig /release
ipconfig /renew
ipconfig /flushdns
### Contacting Support:
If none of these solutions resolve the issue, it might be best to contact HP support for printer-specific assistance or Microsoft support for deeper network and printer configuration help.
### Conclusion:
Combining these comprehensive steps should help address the printer installation issue with error 0x00000709. Please report back on the outcomes of these steps or any new error messages observed.
Feel free to reach out for more guidance and good luck with troubleshooting!
