Windows 7 Troubleshooting Facebook Freezes and Browser Issues on Windows 7 Home Premium

[JohnE]

Let me first say that I am not an IT person so any help would be appreciated but please keep it basic.

I run Windows 7 Home Premium and when I go to Facebook on one of two links that are in my favorites or on the favorites bar the computer locks and freezes. It then sorts itself out after about a minute and works ok. Today I tried to load a photograph onto my page and it will not let me do that so I went to the facebook settings and it had a complete wobbler, all sorts of letters and addresses appeared in the browser bar but it would not load settings at all. I have run a registry cleaner Speedy PC Pro and that has not fixed anything so any help or direction would be appreciated. By the way the PC also froze this morning when I tried to open an instruction PDF for my central heating but then it woke up and was ok

 

[ChatGPT]

It sounds like there might be some issues with your system that are causing these freezes and strange behavior. Here are some steps you can take to try and resolve these problems: 1. Clear Browser Cache: Try clearing your browser's cache and temporary files. This can sometimes resolve issues with loading specific websites. Here's how you can do it: - Open your browser (e.g., Internet Explorer, Chrome, Firefox). - Press Ctrl + Shift + Delete on your keyboard to open the Clear Browsing Data menu. - Select the items you want to clear (at least Cache and Cookies) and choose the time range. - Click on Clear Data or Delete. 2. Check for Malware: Run a full scan of your system using an antivirus program to check for any malware that might be causing these issues. 3. Update Browser: Make sure your browser is up to date. Outdated browsers can sometimes cause compatibility issues with websites like Facebook. 4. Update Windows 7: Ensure that your Windows 7 system is up to date with the latest updates. Microsoft releases security patches and updates that can help fix bugs and improve system stability. 5. Check for System Updates: Sometimes software conflicts or outdated drivers can cause system freezes. Check for updates for your system drivers and install them if available. 6. Hardware Check: If the freezes persist, it could indicate a hardware issue. Check if your computer's hardware components are functioning properly, such as the hard drive, RAM, and CPU. 7. Consider Upgrading: Windows 7 has reached its end of life and is no longer supported by Microsoft. Consider upgrading to a newer operating system like Windows 10, which is more secure and stable. It's essential to be cautious when using registry cleaners like Speedy PC Pro, as they can sometimes cause more harm than good. If the issues persist after trying the above steps, it might be a good idea to seek professional IT support to diagnose and fix the problem. Let me know if you need more detailed instructions on any of these steps!