Windows 7 Troubleshooting Persistent Driver Issues: Help Needed with System Information and Minidump File

KJQuadro

New Member
Joined
Aug 14, 2012
Messages
60
No idea why, it isn't the drivers, since they are all up to date, and no older driver will work.

Please help me with this. It's like the 12th time trying solve this.

I have attached the system information, along with the minidump file.
 
Solution
Please check Windows Update to ensure that you have all available updates

These devices have issues:
Are these devices deliberately disabled? If so...
Please check Windows Update to ensure that you have all available updates

These devices have issues:
Are these devices deliberately disabled? If so, why?
The USB controller needs to have the drivers from the motherboard's support website. Please install them.

Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Win7 systems (mostly due to the sptd.sys driver, although I have seen dtsoftbus01.sys blamed on several occasions).
sptd.sys Sat Aug 18 17:05:38 2012 (503003A2)
SCSI Pass Through Direct Host - Daemon Tools (known BSOD issues with Win7)
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Analysis:
The following is for informational purposes only.
Code:
[font=lucida console]**************************Sat Oct 27 11:39:01.289 2012 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\102712-28423-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Built by: [B]7601[/B].17944.amd64fre.win7sp1_gdr.120830-0333
System Uptime:[B]0 days 0:22:14.132[/B]
BugCheck Code: [B]BugCheck A, {680052a0cea, 2, 0, fffff800034c13fb}[/B]
Probably caused by :[B]dxgmms1.sys ( dxgmms1!VIDMM_SEGMENT::SafeProbeAndLockPages+229 )[/B]
BugCheck Info: [B]IRQL_NOT_LESS_OR_EQUAL (a)[/B]
Arguments: 
Arg1: 00000680052a0cea, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff800034c13fb, address which referenced memory
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
BUGCHECK_STR:  0xA
PROCESS_NAME: [B]TESV.exe[/B]
FAILURE_BUCKET_ID: [B]X64_0xA_dxgmms1!VIDMM_SEGMENT::SafeProbeAndLockPages+229[/B]
CPUID:        "Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz"
MaxSpeed:     3500
CurrentSpeed: [B]3510[/B]
  BIOS Version                  1206
  BIOS Release Date             06/05/2012
  Manufacturer                  System manufacturer
  Product Name                  System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
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3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[font=lucida console]**************************Sat Oct 27 11:39:01.289 2012 (UTC - 4:00)**************************
intelppm.sys                Mon Jul 13 19:19:25 2009 (4A5BC0FD)
LGBusEnum.sys               Mon Nov 23 20:36:48 2009 (4B0B38B0)
amdxata.sys                 Fri Mar 19 12:18:18 2010 (4BA3A3CA)
CLBUDF.SYS                  Thu Jul 15 06:05:36 2010 (4C3EDD70)
CLBStor.sys                 Thu Jul 15 06:05:41 2010 (4C3EDD75)
AsUpIO.sys                  Mon Aug  2 22:47:59 2010 (4C57835F)
ICCWDT.sys                  Wed Aug 18 04:27:45 2010 (4C6B9981)
AsIO.sys                    Mon Aug 23 21:53:02 2010 (4C7325FE)
rikvm_38F51D56.sys          Fri Oct 29 06:52:09 2010 (4CCAA759)
CORSGKB.sys                 Mon Jun 20 22:38:24 2011 (4E000420)
BCM42RLY.sys                Tue Jul 19 23:22:48 2011 (4E264A08)
mvxxmm.sys                  Mon Sep 19 07:31:37 2011 (4E772819)
mvs91xx.sys                 Mon Sep 19 07:31:51 2011 (4E772827)
mv91cons.sys                Mon Sep 19 07:36:08 2011 (4E772928)
PxHlpa64.sys                Mon Oct 17 10:29:34 2011 (4E9C3BCE)
asmtxhci.sys                Wed Nov  2 23:00:22 2011 (4EB203C6)
asmthub3.sys                Wed Nov  2 23:00:32 2011 (4EB203D0)
HECIx64.sys                 Wed Nov  9 19:52:25 2011 (4EBB2049)
avgidsdrivera.sys           Fri Dec 23 07:05:21 2011 (4EF46E81)
avgidsfiltera.sys           Fri Dec 23 07:05:40 2011 (4EF46E94)
avgmfx64.sys                Fri Dec 23 07:08:12 2011 (4EF46F2C)
RTKVHD64.sys                Tue Jan  3 05:51:09 2012 (4F02DD9D)
asahci64.sys                Thu Jan  5 00:08:19 2012 (4F053043)
iusb3hub.sys                Thu Jan  5 06:54:43 2012 (4F058F83)
iusb3xhc.sys                Thu Jan  5 06:54:45 2012 (4F058F85)
iusb3hcs.sys                Thu Jan  5 06:56:40 2012 (4F058FF8)
avgrkx64.sys                Mon Jan 30 22:11:41 2012 (4F275BED)
iaStor.sys                  Wed Feb  1 19:15:24 2012 (4F29D59C)
LGSHidFilt.Sys              Tue Feb  7 08:12:39 2012 (4F312347)
e1c62x64.sys                Thu Mar 15 23:57:28 2012 (4F62BA28)
avgidsha.sys                Wed Apr 18 22:19:15 2012 (4F8F7623)
GEARAspiWDM.sys             Thu May  3 15:56:17 2012 (4FA2E2E1)
nvhda64v.sys                Tue Jul  3 11:25:04 2012 (4FF30ED0)
avgldx64.sys                Wed Jul 25 20:56:48 2012 (501095D0)
[COLOR=RED][B]sptd.sys                    Sat Aug 18 17:05:38 2012 (503003A2)[/B][/COLOR]
avgtdia.sys                 Fri Aug 24 09:20:13 2012 (50377F8D)
nvlddmkm.sys                Tue Oct  2 14:21:13 2012 (506B3099)
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Solution