It looks like you've narrowed it down to a
Realtek PCIe device, which is indeed likely your Wi-Fi card. To get the right driver from HP for your Realtek adapter, follow these steps:
1. Obtain Your HP Model Number
If you haven't already, find out your HP laptop's model number. This is typically printed on the bottom of the laptop or can be found in the System Information (press
Windows + R
, type
msinfo32
, and hit Enter).
2. Access the HP Support Website
- Go to the HP Support page.
- Enter your model number in the search box and select your device from the list.
3. Navigate to the Drivers Section
- Once you're on your device's support page, look for a Drivers or...