unable to access certain functions

#1
I can't seem to be able to access my chrome or my task manager, and I can't access my command prompt(admin) in anyway.

Help!
 


#2
I can't access my task manager nor my elevated command prompt
I have tried rebooting but there isn't any changes.
 


Neemobeer

Windows Forum Team
Staff member
#3
Boot into safe mode and try, if they work then it's most likely malware.
 


MikeHawthorne

Essential Member
Microsoft Community Contributor
#4
Hi

You are experiencing the same thing that I did after the Anniversary update.
My right click would stop working, my spell checker wouldn't work, Task Manager wouldn't open and my computer would get very loggy.

I couldn't open the command prompt either, and sometimes I couldn't shut my computer down.

On my computer it seemed to be related to Google Chrome somehow.

I uninstalled Chrome and my computer worked, I reinstalled it and it worked until I opened Chrome and then it would start the process all over again.

I tried putting in an older version of Chrome and that seemed to work, but then it updated itself and the problems started again.

Right now I'm using Opera, I used Revo Uninstaller to remove Chrome as completely as I could.

As long as I use Opera, or Edge it seems to be OK.

I ran all my malware programs, Sfc /scannow, every diagnostic I have and they all found nothing.

Weird, but I'd like to know if you find that Chrome it what's causing the problems, I thought that it was only me.

I imported all my favorites into Opera and Edge before I uninstalled Chrome.

Mike
 


BIGBEARJEDI

Fantastic Member
Premium Supporter
#5
Hi,
All good suggestions. Was your W10 pre-loaded on the computer you're having the issues on? Or was it upgraded from an earlier version of windows such as Win7/8.x? If you did upgrade to W10 from an earlier windows, did you remember to run the W10 COMPATIBILITY TEST prior to the upgrade? :question: If not, you should consider re-doing the upgrade, or a W10 clean install and running the Compatibility Test to identify any problem apps, drivers, or hardware (such as BIOS, Chipset, GPU chip/card) with W10. Here's the link for instructions on how to do this:
Get Windows 10 app - Check Compatibility Report for Windows 10

When software solutions fail on an older computer, it's time to check for faulty hardware. Use this link: Windows 10 - Unclickable Task Bar

Best of luck,:encouragement:
<<<BIGBEARJEDI>>>
 


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