unable to access certain functions

Discussion in 'Windows 10 Help and Support' started by oceanq, Aug 16, 2016.

  1. oceanq

    oceanq New Member

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    I can't seem to be able to access my chrome or my task manager, and I can't access my command prompt(admin) in anyway.

    Help!
     
  2. oceanq

    oceanq New Member

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    I can't access my task manager nor my elevated command prompt
    I have tried rebooting but there isn't any changes.
     
  3. Neemobeer

    Neemobeer Windows Forum Team
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    Boot into safe mode and try, if they work then it's most likely malware.
     
  4. MikeHawthorne

    MikeHawthorne Essential Member
    Microsoft Community Contributor

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    Hi

    You are experiencing the same thing that I did after the Anniversary update.
    My right click would stop working, my spell checker wouldn't work, Task Manager wouldn't open and my computer would get very loggy.

    I couldn't open the command prompt either, and sometimes I couldn't shut my computer down.

    On my computer it seemed to be related to Google Chrome somehow.

    I uninstalled Chrome and my computer worked, I reinstalled it and it worked until I opened Chrome and then it would start the process all over again.

    I tried putting in an older version of Chrome and that seemed to work, but then it updated itself and the problems started again.

    Right now I'm using Opera, I used Revo Uninstaller to remove Chrome as completely as I could.

    As long as I use Opera, or Edge it seems to be OK.

    I ran all my malware programs, Sfc /scannow, every diagnostic I have and they all found nothing.

    Weird, but I'd like to know if you find that Chrome it what's causing the problems, I thought that it was only me.

    I imported all my favorites into Opera and Edge before I uninstalled Chrome.

    Mike
     
  5. BIGBEARJEDI

    BIGBEARJEDI Honorable Member
    Premium Supporter

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    Hi,
    All good suggestions. Was your W10 pre-loaded on the computer you're having the issues on? Or was it upgraded from an earlier version of windows such as Win7/8.x? If you did upgrade to W10 from an earlier windows, did you remember to run the W10 COMPATIBILITY TEST prior to the upgrade? :question: If not, you should consider re-doing the upgrade, or a W10 clean install and running the Compatibility Test to identify any problem apps, drivers, or hardware (such as BIOS, Chipset, GPU chip/card) with W10. Here's the link for instructions on how to do this:
    Get Windows 10 app - Check Compatibility Report for Windows 10

    When software solutions fail on an older computer, it's time to check for faulty hardware. Use this link: Windows 10 - Unclickable Task Bar

    Best of luck,:encouragement:
    <<<BIGBEARJEDI>>>
     

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